Technical Support Specialist

4 days ago


Thāne, Maharashtra, India beBeeField Full time US$ 8,00,000 - US$ 10,00,000

Job Title:

L1 Field Support Engineer

We are seeking a skilled Field Support Engineer to provide technical support to users across the organization.

Key Responsibilities:

  • Provide On-Site and Remote Support:
  • Troubleshoot operating system and application-related issues (Windows, MS Office, email, etc.).
  • Install and Configure Hardware and Software:
  • Manage user accounts, access rights, and group policies in Active Directory.
  • Solve Connectivity Issues:
  • Coordinate with vendors for hardware repairs or replacements.
  • Log Incidents and Service Requests:
  • Assist with onboarding/offboarding activities (device setup, profile configurations).
  • Maintain IT Documentation:


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