Advanced ITSM Implementation Specialist

3 weeks ago


Bengaluru, Karnataka, India Jones RecruitZo Full time

We are looking for an experienced Advanced ITSM Implementation Specialist to join our team at Jones RecruitZo. This position offers a salary of approximately $130,000 per year, working in Bangalore.

The ideal candidate will have at least 6 years of experience in IT/Software industry and a strong background in ITSM implementation.

Key responsibilities include:

  • Implementing ITSM solutions using ServiceNow
  • Maintaining and enhancing existing ITSM applications
  • Collaborating with cross-functional teams for project delivery

A strong understanding of ITIL processes, Agile framework, and ServiceNow tools is essential. Experience with design, coding, deployment, administration, and migration of ITSM applications is also necessary. Knowledge of integration with third-party tools and certification in ServiceNow tools (CSA & CAD) is required.

We seek a skilled professional with excellent problem-solving skills, able to work effectively in a team environment and communicate with customers.



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