Experience Manager
2 weeks ago
We are a dynamic digital marketing agency dedicated to delivering high-value results by amplifying our clients' unique stories.
As a Customer Care Executive, you will play a crucial role in handling day-to-day tasks, including addressing customer inquiries, ensuring customer satisfaction, and providing exceptional customer service.
- You will collaborate closely with the sales team to support customer acquisition and retention efforts.
- You will possess strong problem-solving abilities and attention to detail.
- You will be able to work independently and as part of a team.
You will require excellent communication skills, customer support skills, customer satisfaction skills, sales skills, and a bachelor's degree in business, communications, or a related field. Previous experience in customer care or a related role is highly valued.
Key Responsibilities:- Addressing customer inquiries
- Ensuring customer satisfaction
- Providing exceptional customer service
- Effective communication with clients
- Collaborating with the sales team
- Excellent communication skills
- Customer support skills
- Customer satisfaction skills
- Sales skills
- Strong problem-solving abilities and attention to detail
- Bachelor's degree in business, communications, or a related field
We strive to create an inclusive environment that values diversity, creativity, and collaboration. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you
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