
Experience Leader
4 days ago
Unlock Unforgettable Experiences as a Sales Specialist
Job OverviewSales specialists play a vital role in helping customers discover exceptional experiences. They respond promptly to leads, identify customer needs, recommend suitable options, and maintain accurate records.
- Initial Response: Acknowledge new leads quickly via direct message/WhatsApp/call and log them in the CRM system.
- Needs Assessment: Ask fundamental questions – date, budget, group size, location, preferred vibe, then shortlist 2-3 matching experiences.
- Ongoing Engagement: Send concise WhatsApp summaries, payment links/next steps, and gentle reminders.
- Pipeline Management: Keep stages updated; ensure every lead has a clear next action + timestamp.
- Post-Booking Support: Share confirmations, answer frequently asked questions, collect feedback/testimonials.
Essential Skills: Consultative selling for premium experiences, CRM discipline, basic funnel metrics, handling objections, writing clear scripts.
Required Qualifications: Strong written & spoken English, friendly phone/WhatsApp presence, basic Google Sheets proficiency, high ownership and reliability.
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