
Centralised Contact Center Team Lead
4 days ago
Aster is seeking a skilled professional to join their Centralised Contact Center team. This role offers an exciting opportunity for career growth and development in a dynamic environment.
Job Overview:The successful candidate will be responsible for ensuring effective execution of duties within the assigned domain, combining technical expertise, problem-solving skills, and collaboration to achieve business objectives.
Key Responsibilities:- Develop and implement strategies to enhance workflow efficiency and productivity
- Collaborate with cross-functional teams to optimise processes and drive innovation
- Maintain compliance with industry regulations and company policies
- Troubleshoot and resolve operational challenges
- Provide guidance and training to junior team members when required
- Stay updated with industry trends and best practices
- Work closely with stakeholders to understand business needs
- Bachelor's degree in a relevant field (qualifications may vary)
- Prior experience in a similar role is preferred
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
- Proficiency in relevant tools and technologies
- Adaptability and eagerness to learn in a fast-paced environment
This role offers opportunities for career advancement, professional growth, and development in a dynamic environment.
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Centralised Contact Center Associate
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Centralised Contact Centre Team Lead
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Contact Center Operations Expert
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Cisco Contact Center Professional
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Contact Center Infrastructure Specialist
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Dynamic Contact Center Leader Wanted
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Hyderabad / Secunderabad, Telangana, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878About this Role:We are seeking a leader who can drive results, build relationships and contribute to our success. The Senior Director of Operations will oversee all aspects of contact center operations including hiring, training, quality control, reporting and client services.Develop and implement initiatives that improve margins and strengthen enterprise...
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Hyderabad / Secunderabad, Telangana, India beBeeContactCenterEngineer Full time ₹ 15,00,000 - ₹ 28,00,000Job SummaryYou will be part of a team responsible for the day-to-day operation and administration of our global contact distribution platform. This role requires strong analytical, technical, and communication skills to troubleshoot issues and support business units globally.To excel in this position, you should have experience with contact center...
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Contact Center Support
6 days ago
Hyderabad, Telangana, India Ascensus Full timeAt Ascensus, technology is more than just a solution. It powers the business that helps millions of people save for what matters—retirement, education, and healthcare. Our technology experts tackle exciting challenges in collaborative teams, but work in an environment where individual and career development is always valued. Technology associates leverage...
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Director of Contact Center Excellence
2 days ago
Hyderabad / Secunderabad, Telangana, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Senior Director OperationsAbout the JobWe are seeking a leader who has vision, experience and passion to contribute to our culture and deliver exceptional results for our clients.The role of the Senior Director of Operations involves all facets of contact center operations including hiring, training, quality control, reporting and client services....