Cisco Contact Center Professional

Job Description: Operation Support for Contact center products• UCCE/PCCE implementation and troubleshooting Knowledge• CVP/ICM/CUIC/UNITY/Data base/Call manager troubleshooting and experience must• Call manager certifications renewal or update knowledge• Jabber/end points, audio/video end point knowledge and troubleshooting• Project implementation...

What You’ll Be Doing As part of our Professional Services Engineering team, you will provide design, architecture, implementation and delivery support of our premise and cloud Cisco Unified Communication services and UCCE solutions in a client facing environment. What You’ll Bring To Us - Key player in the design and implementation of full-life cycle...

Cisco Network Engineer">This role focuses on designing, implementing and troubleshooting Cisco network equipment including routers, switches and wireless solutions. The ideal candidate will have extensive hands-on experience with Cisco technologies and strong understanding of networking protocols including TCP/IP, routing and switching.As a Cisco ACI...

Job Title: Contact Center Infrastructure SpecialistThis role requires a highly analytical and detail-oriented professional with strong technical skills. You will be responsible for managing contact center infrastructure, working closely with project teams and business partners to ensure seamless execution.The ideal candidate will have experience in...

About this Role:We are seeking a leader who can drive results, build relationships and contribute to our success. The Senior Director of Operations will oversee all aspects of contact center operations including hiring, training, quality control, reporting and client services.Develop and implement initiatives that improve margins and strengthen enterprise...

At Ascensus, technology is more than just a solution. It powers the business that helps millions of people save for what matters—retirement, education, and healthcare. Our technology experts tackle exciting challenges in collaborative teams, but work in an environment where individual and career development is always valued. Technology associates leverage...

Job SummaryYou will be part of a team responsible for the day-to-day operation and administration of our global contact distribution platform. This role requires strong analytical, technical, and communication skills to troubleshoot issues and support business units globally.To excel in this position, you should have experience with contact center...

Job Title: Senior Director OperationsAbout the JobWe are seeking a leader who has vision, experience and passion to contribute to our culture and deliver exceptional results for our clients.The role of the Senior Director of Operations involves all facets of contact center operations including hiring, training, quality control, reporting and client services....

Lead Contact Center Operations SpecialistWe are seeking a skilled leader to oversee the performance of our Customer Service Representatives. As a key member of our team, you will be responsible for monitoring and making changes to positively impact service quality.The ideal candidate will have a strong understanding of contact center operations, including...

Proficiency in Cisco ACI configuration, management, and troubleshooting. - Experience with network automation and scripting (e.g., Python, Ansible). - Familiarity with network security practices and technologies. - Knowledge of data center networking, virtualization, and software-defined networking (SDN).