Current jobs related to Dynamic Contact Center Leader Wanted - Hyderabad Secunderabad Telangana - beBeePerformance

  • Director of Contact Center Excellence

    1 week ago

    Hyderabad / Secunderabad, Telangana, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Senior Director OperationsAbout the JobWe are seeking a leader who has vision, experience and passion to contribute to our culture and deliver exceptional results for our clients.The role of the Senior Director of Operations involves all facets of contact center operations including hiring, training, quality control, reporting and client services....

  • Cisco Contact Center Professional

    2 weeks ago

    Hyderabad / Secunderabad, Telangana, India beBeeContactCenter Full time ₹ 9,00,000 - ₹ 12,00,000

    Job TitleWe are seeking a skilled Cisco Contact Center professional to manage and optimize our contact center solutions, ensuring high availability and performance.Key ResponsibilitiesAdminister and manage contact center environments, providing technical support and optimizing performance and functionality.Configure and troubleshoot contact center systems,...

  • Contact Center Support

    2 weeks ago

    Hyderabad, Telangana, India Ascensus Full time

    At Ascensus, technology is more than just a solution. It powers the business that helps millions of people save for what matters—retirement, education, and healthcare. Our technology experts tackle exciting challenges in collaborative teams, but work in an environment where individual and career development is always valued. Technology associates leverage...

  • Contact Center Operations Expert

    2 weeks ago

    Chennai, Hyderabad / Secunderabad, Telangana, Pune, India beBeeAnalytical Full time ₹ 1,04,000 - ₹ 1,30,878

    ASTER DM HEALTHCARE LIMITED is looking for an Associate – Centralised Contact Center to join our dynamic team and embark on a rewarding career journey.Job Overview:The Associate – Centralised Contact Center (Aster Laboratory) is responsible for ensuring effective execution of duties within the assigned domain. The role involves a combination of technical...

  • Senior Contact Center Infrastructure Specialist

    1 week ago

    Hyderabad / Secunderabad, Telangana, India beBeeContactCenterEngineer Full time ₹ 15,00,000 - ₹ 28,00,000

    Job SummaryYou will be part of a team responsible for the day-to-day operation and administration of our global contact distribution platform. This role requires strong analytical, technical, and communication skills to troubleshoot issues and support business units globally.To excel in this position, you should have experience with contact center...

  • Dedicated Leader Wanted

    1 week ago

    Hyderabad / Secunderabad, Telangana, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title:Team LeadJob DescriptionWe are seeking an experienced Team Lead to lead and supervise a team of customer service representatives.The successful candidate will be responsible for ensuring service quality and performance standards are met.They will monitor daily operations, including call volume, SLAs, and KPIs.Additionally, the Team Lead will...

  • Strategic Contact Center Administrator

    1 week ago

    Hyderabad, Telangana, India beBeeContactCenter Full time US$ 8,00,000 - US$ 12,00,000

    Optimize Contact Center Software AdministrationThis role is responsible for ensuring the smooth operation of contact center software. The successful candidate will have a strong understanding of workforce management concepts, including planning and execution.Key Responsibilities:Serve as Subject Matter Expert on Contact Center SoftwareDesign and Implement...

  • Centralised Contact Center Associate

    2 weeks ago

    Hyderabad / Secunderabad, Telangana, Pune, Chennai, India beBeeContactCenter Full time ₹ 1,04,000 - ₹ 1,30,878

    Centralised Contact Center AssociateWe are seeking a highly skilled and experienced Centralised Contact Center Associate to join our team.Key Responsibilities:Develop strategies to improve workflow efficiencyCollaborate with cross-functional teams to optimise processes and enhance productivityMaintain compliance with industry regulations and company...

  • Cloud Contact Center Expert

    2 weeks ago

    Hyderabad, Telangana, India beBeeCloudContactCenter Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Cloud Contact Center ProfessionalThe Role Overview:We seek an experienced professional with in-depth knowledge of Genesys solutions to join our team. The ideal candidate will have a proven track record of delivering high-quality contact center infrastructure and collaborating with stakeholders worldwide.Responsibilities:Contact Center Design and...

  • Centralised Contact Center Team Lead

    1 week ago

    Pune, Chennai, Hyderabad / Secunderabad, Telangana, India beBeeCareer Full time ₹ 1,04,000 - ₹ 1,30,878

    Aster is seeking a skilled professional to join their Centralised Contact Center team. This role offers an exciting opportunity for career growth and development in a dynamic environment.Job Overview:The successful candidate will be responsible for ensuring effective execution of duties within the assigned domain, combining technical expertise,...

Dynamic Contact Center Leader Wanted

2 weeks ago

Hyderabad Secunderabad Telangana, India beBeePerformance Full time ₹ 1,04,000 - ₹ 1,30,878
Lead Contact Center Operations Specialist

We are seeking a skilled leader to oversee the performance of our Customer Service Representatives. As a key member of our team, you will be responsible for monitoring and making changes to positively impact service quality.

The ideal candidate will have a strong understanding of contact center operations, including scheduling, managing call queues, and forecasting volumes. They will be able to communicate data clearly and effectively to the team and management.