Bell Service Coordinator
4 weeks ago
Bell Service Responsibilities:
- Ensure the bell desk and surrounding area are organized and clean at all times.
- Maintain a strong relationship with the reception, information, and cashier departments.
- Attend to guest calls for bell stand and door services.
- Delegate bell boys to retrieve baggage from guest rooms.
- Verify guest satisfaction through follow-up calls.
Additional Responsibilities:
- Manage the inventory of items on loan and collect them before checkout.
- Tag and record all baggage movements.
- Update the luggage movement register daily.
- Distribute guest and departmental letters and couriers accurately.
- Ensure all bills are paid and room keys are returned before guests depart.
Requirements:
- Minimum 1 year of relevant experience.
- Knowledge of hotel fire procedures.
- Knowledge of hotel security procedures.
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