Bell Service Representative
4 weeks ago
Bell Service Representative Job Summary
We are seeking a highly skilled and experienced Bell Service Representative to join our team at AccorHotel. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:
- Ensure the bell desk is organized and clean at all times.
- Maintain a close relationship with reception, information, and cashier departments.
- Attend all guest calls for Bell stand/Door Services related services.
- Delegate bell boys to pick up baggage from guest rooms.
- Follow up on guest requests to ensure complete satisfaction.
- Check the inventory of items on loan and collect them at the time of checkout.
- Update luggage movement registers and sign off daily.
- Distribute guest and departmental letters and couriers accurately.
- Ensure all bills are paid and room keys returned before guests depart.
- Ensure hotel shuttle bus service and airport transfers are carried out smoothly.
- Order newspapers for the next day and monitor their delivery to guest rooms.
- Observe safety and security rules at all times.
- Alert management of any unattended packages and strangers found on the premises.
- Check the daily arrival list for VVIPs or guests with functional needs.
- Prepare for group movements and ensure enough staffing is in place.
- Greet all guests warmly and professionally, making them feel welcome and anticipating their needs.
- Recognize returning and VIP guests and welcome them back.
- Assist the guest service team in escorting guests to and from their accommodations.
- Inform guests about hotel and guest room features, facilities, and emergency procedures.
- Assist guests with their luggage and acknowledge them by name.
- Make deliveries to guest rooms as instructed.
- Store and retrieve luggage and other objects for guests.
- Be aware of daily hotel activities and group and VIP arrivals.
- Communicate special guest requests to the assistant Front Office Manager/Manager on Duty.
- Ensure the lobby bell closet and work areas are clean and presentable at all times.
- Assist the security team in scanning guest luggage.
- Offer assistance to all guests at times.
- Provide an efficient luggage storage, delivery, and collection service.
- Perform any other work as assigned by management.
Qualifications:
- Minimum 1 year of relevant experience
- Hotel fire procedures
- Hotel security procedures
Remote Work:
No
Employment Type:
Full-time
-
Bell Service Coordinator
4 weeks ago
Mumbai, Maharashtra, India AccorHotel Full timeBell Service Responsibilities: Ensure the bell desk and surrounding area are organized and clean at all times. Maintain a strong relationship with the reception, information, and cashier departments. Attend to guest calls for bell stand and door services. Delegate bell boys to retrieve baggage from guest rooms. Verify guest satisfaction through follow-up...
-
Bell Desk Representative
4 weeks ago
Mumbai, Maharashtra, India AccorHotel Full timeJob Summary:We are seeking a highly skilled and enthusiastic Bell Desk Representative to join our team at AccorHotel. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Arrival and Departure: Greet guests warmly,...
-
Bell Service Coordinator
3 weeks ago
Mumbai, Maharashtra, India AccorHotel Full timeBell Captain Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Bell Captain to join our team at AccorHotel. As a key member of our front-of-house team, you will be responsible for ensuring seamless and exceptional guest experiences from arrival to departure.Key Responsibilities:Baggage Handling: Ensure efficient and smooth baggage...
-
Bell Captain
3 weeks ago
Mumbai, Maharashtra, India AccorHotel Full timeKey Responsibilities:Ensure smooth and efficient luggage handling for all guests.Provide exceptional guest services, including luggage assistance and escorting guests to and from their accommodations.Maintain a tidy and organized bell desk and work area, ensuring all necessary materials and equipment are readily available.Communicate effectively with guests,...
-
Bell Desk Coordinator
3 weeks ago
Mumbai, Maharashtra, India AccorHotel Full timeKey Responsibilities:As a Bell Desk Coordinator at AccorHotel, you will be the primary point of contact for guests, providing exceptional service and assistance with their luggage and transportation needs. You will play a key role in creating memorable experiences for our guests by delivering warm welcomes and efficient service from arrival to...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India Indent Logistics Solutions Pvt Ltd Full time**Job Role:** Customer Service RepresentativeWe are seeking a talented Customer Service Representative to join our team at Indent Logistics Solutions Pvt Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.**Key Responsibilities:**On-board new clients to our platformProvide after-sales...
-
Customer Service Representative
3 weeks ago
Mumbai, Maharashtra, India A2Tech Full timeCustomer Service RepresentativeAt A2Tech, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for resolving customer queries and complaints in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve issues in a courteous and...
-
Customer Service Representative
1 month ago
Mumbai, Maharashtra, India GCS Consulting Services Full timeJob Summary:This is a full-time role for a Customer Service Representative at GCS Consulting Services. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer satisfaction, and enhancing the overall customer experience.Key Responsibilities:Address customer inquiries and resolve issues in a...
-
Customer Service Representative
3 weeks ago
Mumbai, Maharashtra, India Next15 Full timeCustomer Service RepresentativeAt {company}, we are seeking a skilled Customer Service Representative to join our team. Key responsibilities include responding to customer inquiries, resolving issues, and providing exceptional service. The ideal candidate should possess excellent communication skills and the ability to resolve conflicts effectively.Key...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India bbcollective Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Burgundy Brand Collective. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience in our stores.Key...
-
Customer Service Representative
3 weeks ago
Mumbai, Maharashtra, India TeamLease Digital Full timeWe are looking for a skilled Customer Service Representative to join our team at TeamLease Digital. As a key member of our customer support team, you will be responsible for handling customer inquiries and providing timely and effective solutions.Key Responsibilities: Understanding the products and services provided by the company. Preparing company policies...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India Cathay Pacific Airways Limited Full timeCustomer Service RepresentativeCathay Pacific Airways Limited is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our global customers through various digital and telephone channels.Key Responsibilities:Provide customer...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India Hospital staff Full timeHospitalStaff is a leading organization providing 100% free job services.Job Title: Customer Service RepresentativeLocation: BorivaliExperience: 1 Year in IPD OPDSalary: ₹15,000 (negotiable based on experience and interview)Shift: Rotational ShiftKey Skills:• Excellent communication skills• Good computer skillsJob Overview:HospitalStaff provides free...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India Destino Infotech Pvt Ltd Full timeJob Description for Customer Service Representative at Destino Infotech Pvt LtdAre you a graduate looking for a career in customer service? We are seeking a highly motivated and experienced BPO agent to join our team as a customer service representative. Key Responsibilities: • Handle customer inquiries and resolve their queries over chat and calls. •...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India Insta Transfer Biz Pvt. Ltd. Full timeAt Insta Transfer Biz Pvt. Ltd., we are seeking a skilled Customer Service Representative to handle phone calls and communicate our products and services to existing and prospective customers.The ideal candidate will possess excellent interpersonal skills and be able to effectively communicate with customers to understand their specifications and...
-
Customer Service Representative
4 weeks ago
Navi Mumbai, Maharashtra, India Iqraplacement Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Iqraplacement. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through various servicing channels, ensuring that their queries are...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India Right Vision Consultancy Services Full timeCompany OverviewRight Vision Consultancy Services is a leading B2B services marketplace for Cross-Functional Business Outsourcing, Consulting, and Execution needs. As a trusted consulting firm in India, we offer customized solutions and services to businesses across industries and geographies. Our range of services includes HR, Audit, Risk Advisory, Tax,...
-
Customer Service Representative
3 weeks ago
Mumbai, Maharashtra, India FLY Consulting Services Full timeJob SummaryFLY Consulting Services is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling international voice calls and providing excellent customer service skills.Responsibilities• Handle international voice calls with professionalism and courtesy• Respond to...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India Peaceinfotech Services PVT LTD Full timeWe are a leading IT company, Peaceinfotech Services PVT LTD, seeking a Telecommunications Representative to boost our sales by reaching out to existing and potential customers. The Telecommunications Representative is responsible for handling sales over the phone entirely.Key Responsibilities:1. Lead Generation2. Finding customercustomer numbers from online...
-
Customer Service Representative
3 weeks ago
Mumbai, Maharashtra, India Inventionyard Full timeWe are looking for a skilled Customer Service Representative to join our team at Inventionyard Pvt Ltd.The ideal candidate will have Minimum 1 year 3 years of experience in International Voice and International Calling, with a strong background in Excellent Communication Skills.The role will involve working on Night Shift (US / UK Shift) with a Rotational...