Customer Service Representative

4 weeks ago


Mumbai, Maharashtra, India bbcollective Full time

Job Title: Customer Service Representative

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team at Burgundy Brand Collective. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience in our stores.

Key Responsibilities:

  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Manage customer complaints and resolve issues in a fair and efficient manner.
  • Work collaboratively with the sales team to achieve sales targets and provide support with visual merchandising and store displays.
  • Maintain a safe and healthy work environment and adhere to company policies and procedures.

Requirements:

  • 0-1 year of experience in a customer-facing role.
  • Graduate in any stream.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and multitask.

What We Offer:

Opportunity to work with a dynamic and growing company, competitive salary and benefits package, and opportunities for career growth and development.



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