International Sales and Customer Service Representative

2 weeks ago


Mumbai, Maharashtra, India Recruit4Work SL Full time
About This Position

Are you looking for a new challenge in your career? Do you have excellent communication skills and a passion for helping others? We are seeking an International Sales and Customer Service Representative to join our team.

Job Summary

This role will involve making outbound calls to prospects from our database, listening actively to understand clients' needs and sales opportunities, comparing energy tariffs between us and other suppliers, convincing prospects to sign a contract, and assisting customers with digital contract signing and ensuring their satisfaction within 48 hours via a follow-up call. The ideal candidate will be able to upsell additional products or services, such as energy control devices, maintenance services, and e-mobility items.

Requirements
  • Diploma of Secondary Education
  • Contact center or sales experience is beneficial but not necessary
  • High proficiency in Dutch (preferably Flemish) and a good command of English
  • PC skills (MS Office, Salesforce)
  • Good writing skills
  • Strong communication skills
  • Customer orientation - Ability to develop and maintain strong relationships with clients
  • Persuasiveness – to convince others, while using clear explanations and well-formed arguments
  • Empathy - Understands another person's circumstances, point of view, thoughts, and feelings
  • Self-confidence - Confidence in own powers and abilities
  • Willingness and motivated to learn
Benefits
  • Paid training
  • Labor contract with benefits, including private health insurance
  • Fun, people-oriented call center
  • Market-based basic salary: €15,000 - €20,000 per year
  • Growth opportunities
  • Relocation Package
Location

Sofia or remote, Bulgaria



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