Customer Service Representative

4 weeks ago


Mumbai, Maharashtra, India VIBRANT STAFFING SOLUTIONS PVT LTD Full time

About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Call For Jobs. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers.

Key Responsibilities:

  • Manage large volumes of incoming calls and provide timely resolutions to customer inquiries.
  • Identify and assess customer needs to achieve satisfaction, building trust and rapport through open communication.
  • Generate sales leads by effectively communicating product information and promotions to customers.
  • Meet personal/customer service team sales targets and call handling quotas while maintaining high levels of customer satisfaction.
  • Handle customer complaints in a professional manner, providing solutions and alternatives within set time limits and following up to ensure resolution.
  • Maintain accurate records of customer interactions and process customer accounts with attention to detail.

What You'll Need

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • A strong understanding of sales principles and techniques, with the ability to generate leads and meet sales targets.
  • Proven problem-solving skills, with the ability to think critically and resolve complex customer issues.
  • Ability to work in a fast-paced environment, managing multiple tasks and priorities with ease.
  • Basic computer skills, including proficiency in CRM software and other relevant tools.

Benefits

In addition to a competitive salary, we offer:

  • A comprehensive training program to help you develop your skills and knowledge.
  • Opportunities for career advancement and professional growth within the company.
  • A dynamic and supportive team environment, with regular team-building activities and social events.
  • A generous benefits package, including [insert benefits here].

Estimated Salary Range: $45,000 - $60,000 per year



  • Mumbai, Maharashtra, India FLY Consulting Services Full time

    Job SummaryFLY Consulting Services is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling international voice calls and providing excellent customer service skills.Responsibilities• Handle international voice calls with professionalism and courtesy• Respond to...


  • Mumbai, Maharashtra, India Inventionyard Full time

    We are looking for a skilled Customer Service Representative to join our team at Inventionyard Pvt Ltd.The ideal candidate will have Minimum 1 year 3 years of experience in International Voice and International Calling, with a strong background in Excellent Communication Skills.The role will involve working on Night Shift (US / UK Shift) with a Rotational...


  • Mumbai, Maharashtra, India Enrich Full time

    About EnrichWe are a dynamic and growing company, seeking a highly skilled Customer Service Representative to join our team.Job DescriptionThe Customer Service Representative will be responsible for providing exceptional customer service at the salon counter. This includes managing petty cash, taking care of billing, and ensuring the best guest...


  • Mumbai, Maharashtra, India Arting Digital Private Limited Full time

    Job OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Arting Digital Private Limited.Position OverviewThe Customer Service Representative will be responsible for providing exceptional customer service, processing tasks accurately and effectively, and meeting the set standards of quality and...


  • Mumbai, Maharashtra, India Witbloom Consultants - A Leading Training & Job Placement Firm Full time

    Company Overview:Witbloom Consultants - A Leading Training & Job Placement Firm is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.


  • Mumbai, Maharashtra, India HR Yaar Full time

    About the Role\We are seeking a highly motivated Customer Service Representative to join our Support team at HR Yaar in Mumbai.\


  • Mumbai, Maharashtra, India Welspun World Full time

    About Welspun WorldWelspun World is a dynamic organization dedicated to delivering exceptional customer experiences. Our team of professionals works tirelessly to ensure that every interaction with our company is seamless and satisfying.Job OverviewWe are seeking a skilled Customer Service Representative to join our team. As a key member of our...


  • Mumbai, Maharashtra, India INNOVISION Limited Full time

    Company OverviewInnvision Limited is a leading provider of language solutions, committed to delivering exceptional service to clients worldwide.We are seeking a highly skilled Customer Service Representative to join our team. This role requires native fluency in English and an Indian language, excellent communication skills, and the ability to work with...


  • Mumbai, Maharashtra, India Axis Bank Full time

    Role DescriptionWe are seeking a skilled Customer Service Representative to join our team at Axis Bank in Mumbai.Job SummaryThis role involves providing exceptional customer service and support to clients across various services.Key Responsibilities:To handle customer inquiries and complaints via phone, email, or in-person.To resolve customer issues promptly...


  • Mumbai, Maharashtra, India Kreez Consulting Full time

    Hiring is currently underway for the position of Customer Service Representative at Kreez Consulting in Thane West. This role involves resolving customer queries and concerns over phone calls, while also providing support through various channels.As a Customer Service Representative, you will be expected to handle a high volume of customer interactions with...


  • Mumbai, Maharashtra, India Raise Financial Services Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Raise Financial Services. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.


  • Mumbai, Maharashtra, India Sagar Solution Full time

    Our company, Sagar Solution, is seeking a skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of support.The successful candidate will have at least 6 months of experience in a similar role and...


  • Mumbai, Maharashtra, India 2coms Full time

    Job SummaryWe are seeking energetic and dynamic individuals to join our Client Company as Customer Service Representatives. The successful candidate will be responsible for reaching out to potential customers, introducing our products/services, and generating leads.Key Responsibilities:Conduct inbound and outbound calls to potential customers from provided...


  • Mumbai, Maharashtra, India Encube Ethicals Full time

    We are seeking a highly skilled and experienced Customer Service Representative to join our team at Encube Ethicals. Based in Andheri, Mumbai, this role is ideal for individuals with a passion for delivering exceptional customer service and a strong background in SAP.As a key member of our customer-facing team, you will be responsible for coordinating with...


  • Mumbai, Maharashtra, India FLY Consulting Services Full time

    Welcome to FLY Consulting Services, where we're seeking highly skilled and enthusiastic individuals to join our team as Customer Service Representatives. We're an innovative consulting firm dedicated to delivering exceptional customer experiences.In this role, you'll have the opportunity to work with a diverse range of clients, providing top-notch support...


  • Mumbai, Maharashtra, India CapTalent HR Full time

    We are seeking a highly motivated and experienced Customer Service Representative to join our team at CapTalent HR in Mumbai. This role is ideal for individuals who excel in providing exceptional customer experiences and possess excellent communication skills in English.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Mumbai, Maharashtra, India WNS Global Services Full time

    We are seeking a talented and customer-focused Customer Service Representative to join our team at WNS Global Services in Mumbai. This is an excellent opportunity to showcase your communication skills, problem-solving abilities, and passion for delivering exceptional customer experiences.Job SummaryThe Customer Service Representative will be responsible for...


  • Mumbai, Maharashtra, India Recruit4Work SL Full time

    Are you looking for a new adventure? Consider becoming a customer service representative in Greece with Recruit4Work SL. We are seeking a talented individual to join our team and provide exceptional customer service to our clients.About the RoleThis is an exciting opportunity to work with one of the biggest web shops in the Netherlands, providing customer...


  • Mumbai, Maharashtra, India FLY Consulting Services Full time

    About the Role:At FLY Consulting Services, we are seeking a highly skilled International Customer Service Representative to join our team. As a Customer Service Associate - Voice/Chat Process, you will be responsible for providing exceptional customer support to our clients. Key Responsibilities:Provide customer support over voice and chat channelsExcellent...


  • Mumbai, Maharashtra, India Turningpointwellness Full time

    About UsTurningpointwellness is a dynamic organization seeking an exceptional Front Desk Receptionist to join our team.Job OverviewWe offer a competitive salary of ₹25,000 - ₹35,000 per month, commensurate with experience and qualifications.Key ResponsibilitiesProvide excellent customer service to guests and visitors.Maintain a tidy and organized front...