Sales and Customer Service Representative

4 weeks ago


Mumbai, Maharashtra, India BizaccenKnnect Full time
Job Overview:

BizaccenKnnect is seeking a highly motivated Sales and Customer Service Representative to join our team. This role involves handling inbound and outbound calls from customers, promoting products and services, and providing exceptional customer service.

Key Responsibilities:
  1. Promote products and services over the phone, counseling customers on their vacation options.
  2. Follow up with prospects via email and phone to ensure customer satisfaction.
  3. Maintain a high level of product knowledge and service expertise to effectively communicate with customers.
  4. Promote and enhance company reputation by providing professional and effective assistance.
  5. Respond to all incoming phone calls in a timely and courteous manner.
  6. Contact current customer base to inform them of marketing offers.
  7. Place calls to customers to promote products and services.
  8. Effectively communicate information with team members and customers through verbal and written communication.
Benefits:
  • Competitive salary: ₹6,00,000 - ₹8,00,000 per annum
  • Opportunities for growth and professional development
  • Collaborative and dynamic work environment
Requirements:

To be successful in this role, you should possess excellent communication skills, both verbal and written. You should also be proficient in using sales and customer service software, have a strong understanding of customer needs, and be able to work in a fast-paced environment.



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