Service Support Coordinator
5 days ago
Role Overview
Oxford Instruments is seeking a highly organized and skilled Service Support Coordinator to join our team. As a Service Support Coordinator, you will play a crucial role in supporting the daily operations of our Service team.
Key Responsibilities
- Generate service quotes from BPC and quote works.
- Keep service opportunities CRM up to date.
- Respond and follow up with customers for anything related to service POs, quote requests.
- Coordinate/follow up with UK factory for timely delivery of spares, etc.
- Coordinate between customer and UK for any service PO.
- Maintain and keep updated service spares inventory.
- Generate and update service calls on CRM.
- Undertake any other tasks or responsibilities in line with the scope and level of responsibility of the role, which might reasonably be required.
Key Skills and Qualifications
- A good understanding of MS Office (Excel, Word, PowerPoint).
- Practical experience of using accounting and administrative systems.
- Excellent communication skills.
- Working knowledge of Tally ERP would be advantageous.
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