
Maximizing Business Potential
4 days ago
To drive business growth and success, we are seeking a highly motivated Business Growth Specialist to join our team. As a key member of our team, you will be responsible for running initiatives that align with our business objectives, ensuring effective execution of strategies, and delivering exceptional results.
- Develop and implement weekly branch visit plans to maximize coverage and impact.
- Lead monthly morning meetings with branches to discuss key performance indicators, set goals, and provide guidance.
- Actively engage RMs/PBs to activate them through various activities and review their performance regularly.
- Plan and prioritize tasks to achieve two calls per day and two appointments per day, resulting in increased productivity and efficiency.
- Communicate effectively with customers regarding document requirements, ensuring seamless transactions and customer satisfaction.
- Provide personalized service to each Express OD client, offering a comprehensive range of financial products tailored to their needs, including insurance, CASA, credit cards, and other assets.
- Monitor and track leads to identify opportunities and drive conversions.
- Proactively work on renewals for non-auto-renewal customers, sending necessary documentation and maintaining regular communication.
- Ensure all business churn is directed to HDFC bank accounts, minimizing losses and maximizing revenue.
- Manage OBA waivers, justify changes, and escalate issues as needed to ensure optimal business outcomes.
- Implement Express OD monitoring based on central triggers, addressing customer concerns promptly and efficiently.
- Respond to customer inquiries and resolve issues related to interest servicing in a timely and professional manner.
Required Skills and Qualifications
Candidates should possess a minimum of 2 years' experience in banking, with a strong background in working capital management. Relevant qualifications and certifications are highly desirable.
Benefits
As a Business Growth Specialist, you will have the opportunity to grow your career, develop new skills, and contribute to the success of our organization. We offer a dynamic work environment, competitive compensation, and a range of benefits to support your well-being.
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