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Technical Application Support Position

3 weeks ago

Gurgaon, Haryana, India beBeeApplicationSupport Full time ₹ 1,04,000 - ₹ 1,30,878
Job Opportunity:

As a skilled professional, we seek an Application Support Specialist to join our team.

Job Description:

The ideal candidate will possess excellent technical skills and experience in software support. Responsibilities include providing top-tier technical assistance for application-related issues, conducting thorough diagnoses, and implementing effective resolutions.

  • Collaborate with cross-functional teams to identify, report, and resolve software defects and enhancements.
  • Develop and maintain comprehensive technical documentation, including troubleshooting guides and knowledge base articles.
  • Participate in continuous improvement initiatives to enhance support processes and contribute to the development of best practices.

Required Skills and Qualifications:

  • Strong technical background in software development and maintenance.
  • Excellent problem-solving and analytical skills.
  • Ability to communicate effectively with diverse stakeholders.

Benefits:

  • Opportunity to work with a dynamic team in a fast-paced environment.
  • Professional growth and development opportunities.

Additional Information:

  • This is a 24x7 rotational shift position, requiring weekend on-call participation.