Network Technical Specialist

2 weeks ago


Mumbai, Maharashtra, India NTT Full time

Shape the Future of Networking

As a Networking Managed Services Engineer (L3) with NTT DATA, you will play a vital role in providing exceptional service to clients by proactively identifying and resolving complex technical incidents and problems. Your technical expertise will be essential in maintaining a high level of service, ensuring zero missed service level agreement (SLA) conditions. You will be responsible for managing tickets of high complexity, conducting advanced tasks, and providing resolution to a diverse range of complex problems.

Key Responsibilities:

  1. Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational.
  2. Perform necessary checks, apply monitoring tools, and respond to alerts.
  3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.
  4. Assist in analyzing, assigning, and escalating support calls.
  5. Investigate third-line support calls assigned and identify the root cause of incidents and problems.
  6. Report and escalate issues to 3rd party vendors if necessary.
  7. Provide onsite technical support to clients and provide field engineering services to clients.
  8. Conduct a monthly random review of incidents and service requests, analyze, and recommend improvement in quality.
  9. Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT.
  10. Proactively identify opportunities for work optimization, including opportunities for automation of work.
  11. May manage and implement projects within the technology domain, delivering effectively and promptly per client-agreed-upon requirements and timelines.
  12. May work on implementing and delivering Disaster Recovery functions and tests.

Requirements:

  • Graduate with a minimum of 5 years of experience in the field of Networking.
  • Experience in managing a large Data Centre network for 3 years.
  • At least 1-year experience on SDN solutions.
  • A valid certificate of expert level in the field of networking and preferably in Data Centre SDN solution.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.



  • Mumbai, Maharashtra, India NETWORK SERVICE PROVIDER Full time

    About the RoleAs a Network Support Specialist at Network Service Provider, you will be responsible for ensuring the smooth operation of our network infrastructure. This includes escalating technical issues, following up on resolutions, and maintaining standards and procedures.Key ResponsibilitiesEscalate technical issues to relevant parties and follow up...


  • Mumbai, Maharashtra, India NETWORK SERVICE PROVIDER Full time

    Job Title: L1 & L2 Network SupportJob Summary:We are seeking a highly skilled Network Support Specialist to join our team at Network Service Provider. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our network infrastructure.Key Responsibilities:Escalate technical issues to relevant parties...


  • Mumbai, Maharashtra, India NETWORK SERVICE PROVIDER Full time

    Job DescriptionAs a key member of our team at NETWORK SERVICE PROVIDER, you will play a critical role in ensuring the smooth operation of our network infrastructure. This exciting opportunity is ideal for a highly motivated and experienced Network Support Specialist who can provide technical expertise and support to our clients.Key ResponsibilitiesElevate...

  • Technical Specialist

    4 weeks ago


    Mumbai, Maharashtra, India NTT Full time

    Job Title: Technical Specialist - Network(SDWAN/SDN)About the RoleWe are seeking a highly skilled Technical Specialist to join our team in Mumbai. As a Technical Specialist, you will be responsible for providing managed services to clients by proactively identifying and resolving technical incidents and problems.Key ResponsibilitiesConfigure, install, test,...

  • Technical Specialist

    4 weeks ago


    Mumbai, Maharashtra, India NTT Full time

    About the RoleWe are seeking a highly skilled Technical Specialist to join our team at NTT DATA. As a seasoned engineering professional, you will be responsible for providing expert-level technical support to our clients, ensuring the highest level of service and quality assurance.Key ResponsibilitiesProvide proactive technical incident and problem...


  • Mumbai, Maharashtra, India NTT Full time

    Job Title: Technical Specialist- Network(SDWAN/SDN)At NTT DATA, we are seeking a highly skilled Technical Specialist- Network(SDWAN/SDN) to join our team. As a key member of our organization, you will be responsible for providing expert-level technical support and guidance to our clients.Key Responsibilities:Design, implement, and maintain complex network...

  • Technical Specialist

    2 weeks ago


    Mumbai, Maharashtra, India NTT Full time

    About the RoleThe Technical Specialist - Network Engineer will be responsible for providing expert-level technical support and guidance to clients across multiple technology domains, including Cloud, Security, Networking, Applications, and Collaboration. This role will focus on ensuring zero missed service level agreement (SLA) conditions and will be...


  • Mumbai, Maharashtra, India Cisco Full time

    Cisco Technology Solutions RoleWe are seeking a skilled Technical Solutions Architect to join our team at Cisco, where you will work closely with our customers to develop and implement technology solutions that meet their business needs.About the RoleThis is a highly technical pre-sales role, requiring deep knowledge of Cisco's Campus and Branch Network...


  • Mumbai, Maharashtra, India Microland Full time

    Key Responsibilities:As a Network Solutions Specialist at Microland, you will be responsible for teaming up with technical, pre-sales, sales, and partner specialists to provide complete network solutions to customers. Your key responsibilities will include driving deals from opportunity identification, qualification to proposal submission, and closing the...

  • Technical Specialist

    4 weeks ago


    Mumbai, Maharashtra, India NTT DATA Full time

    Job Title: Technical SpecialistAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at NTT DATA. As a Technical Specialist, you will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex...


  • Mumbai, Maharashtra, India Microland Full time

    Job DescriptionJob SummaryMicroland is seeking a highly skilled Network Solutions Specialist to join our team. As a key member of our sales and delivery team, you will be responsible for providing complete network solutions to our customers.Key ResponsibilitiesCollaborate with technical, pre-sales, sales, and partner specialists to deliver network solutions...


  • Navi Mumbai, Maharashtra, India 5100 Kyndryl Solutions Private Limited Full time

    About the RoleWe are seeking a highly skilled Network Routing Specialist to join our team at 5100 Kyndryl Solutions Private Limited. As a Network Routing Specialist, you will be responsible for designing, implementing, and managing local and wide-area network solutions that meet the needs of our customers.Key ResponsibilitiesDesign and implement local and...


  • Navi Mumbai, Maharashtra, India Samyojak Consultancy Services Full time

    Job OverviewWe are seeking a skilled Network Support Specialist to join our team at Samyojak Consultancy Services. As a Network Support Specialist, you will play a critical role in ensuring the smooth functioning of our IT networks at Data Centers.Apart from your technical expertise, you should be a team player and provide exceptional customer support. Your...


  • Mumbai, Maharashtra, India Microland Full time

    Key Responsibilities:As a Network Solutions Specialist at Microland, you will team up with technical, pre-sales, sales, and partner specialists to provide complete network solutions to customers. Your primary focus will be on driving deals from opportunity identification to proposal submission and closing the deal. You will also be responsible for enabling...

  • Technical Specialist

    4 weeks ago


    Mumbai, Maharashtra, India NTT Full time

    Job Title: Technical SpecialistNTT DATA is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for providing technical expertise and support to our clients, ensuring the smooth operation of their IT infrastructure.Key Responsibilities:Configure and install network infrastructure, including...

  • Technical Specialist

    4 weeks ago


    Mumbai, Maharashtra, India NTT DATA Full time

    Job OverviewNTT DATA is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex...

  • Technical Specialist

    4 weeks ago


    Mumbai, Maharashtra, India NTT Full time

    Job Title: Technical SpecialistNTT DATA is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for setting up and installing technical systems, applications, or process designs for clients' purchased or outsourced technology and business process solutions.Key Responsibilities:Manage initial...


  • Mumbai, Maharashtra, India Snaphunt Full time

    The OpportunityWe are seeking a highly skilled Network Support Specialist to join our team at Snaphunt. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our network infrastructure.Key ResponsibilitiesEscalate technical issues to relevant parties and follow up until issues are resolved.Ensure...

  • Technical Specialist

    4 weeks ago


    Mumbai, Maharashtra, India NTT Full time

    About the RoleWe are seeking a highly skilled Technical Specialist to join our team at NTT DATA. As a seasoned engineering professional, you will be responsible for providing exceptional service to our clients by proactively identifying and resolving technical incidents and problems.Key ResponsibilitiesInstall, configure, and support Cisco routers and...


  • Mumbai, Maharashtra, India 5100 Kyndryl Solutions Private Limited Full time

    About the RoleWe are seeking a highly skilled Network Security Specialist to join our team at 5100 Kyndryl Solutions Private Limited. As a Network Security Specialist, you will be responsible for designing, implementing, and managing network security systems to protect our clients' sensitive data and infrastructure.Key ResponsibilitiesDesign and implement...