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Technical Specialist

1 month ago

Mumbai, Maharashtra, India NTT Full time
About the Role

We are seeking a highly skilled Technical Specialist to join our team at NTT DATA. As a seasoned engineering professional, you will be responsible for providing expert-level technical support to our clients, ensuring the highest level of service and quality assurance.

Key Responsibilities
  • Provide proactive technical incident and problem resolution services to clients
  • Conduct advanced and complicated tasks, including installing, configuring, and supporting Cisco routers and switches
  • Update network equipment to the latest firmware releases and replace faulting network hardware components as needed
  • Report network status to key stakeholders and maintain accurate and up-to-date network documentation
  • Collaborate with cross-functional teams to ensure network reliability and performance
Requirements
  • Minimum 8+ years of experience in DC/DR Operations
  • Graduate degree
  • Strong knowledge of Routing and Switching technology, including BGP, OSPF, and Static routing
  • Significant practical experience in troubleshooting connectivity issues
  • Excellent communication and coordination skills within the technology
  • Ability to work under high pressure in challenging environments
About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

We are proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.