Customer Experience Liaison

2 days ago


Dombivli, Maharashtra, India beBeeGuestRelations Full time ₹ 9,00,000 - ₹ 12,00,000
Job Opportunity

We are seeking a Guest Relations Executive to join our team.

The successful candidate will be responsible for interacting with guests, taking feedback and managing various tasks such as database management, MIS, billing counter and social media interactions.

About the Role
  • Manage guest relationships and provide exceptional customer service
  • Take feedback from guests and use it to improve services
  • Oversee database management, MIS and billing counter operations
  • Coordinate social media interactions and engage with guests online
Requirements

To be successful in this role, you will need:

  • A strong ability to communicate effectively with guests and colleagues
  • Excellent problem-solving skills and attention to detail
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Familiarity with database management, MIS and billing counter systems
  • Strong social media skills and ability to engage with guests online
Benefits

This is an excellent opportunity for someone who is looking to take their career to the next level. You will have the chance to work with a dynamic team and gain valuable experience in guest relations and customer service.

You will also have access to ongoing training and development opportunities to help you succeed in your role.

Our team is passionate about delivering exceptional customer experiences and we are looking for someone who shares our values and commitment to excellence.



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