Customer Relationship Manager

1 day ago


Kollam, Kerala, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title

A dynamic individual with exceptional interpersonal skills is required to excel in customer relationship management and drive business growth.

Key Responsibilities:
  • Establish strong rapport with customers, addressing their queries and resolving issues efficiently.
  • Collaborate with cross-functional teams to streamline customer communication and ensure seamless project execution.
  • Analyze customer feedback to identify areas for improvement and develop strategic solutions.
  • Maintain accurate records of customer interactions using CRM software and provide detailed insights for data-driven decision-making.
Qualifications & Skills:
  • Bachelor's degree in Business Administration or a related field.
  • Minimum 2 years of experience in customer relationship management or a related field.
  • Excellent verbal and written communication skills in English.
  • Strong analytical mindset with the ability to interpret customer data and market trends.
  • Ability to work under pressure, handle multiple tasks, and meet deadlines.
Benefits:
  • Competitive salary and performance-based incentives.
  • Opportunity to work in a state government-backed affordable housing project.
  • Career growth prospects in the real estate sector.


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