Sales and Account Manager
1 week ago
We are seeking a highly motivated Sales and Account Manager to join our team. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with customers.
Key Responsibilities- Drive Competitive Sales Growth: Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions - Drive sales performance through the skillful orchestration of positive customer experiences. Engage and Build Relationships.
- Engage in Value-Based Conversations: Understand critical customer challenges, decision-drivers, pain points and opportunities
- Personalize and Orchestrate Customer Engagement Journeys: Reflect customer preferences, leveraging available content and multiple engagement channels - Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis. Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
Establish Effective Working Relationships: With opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time)
Develop Deep Customer Insights and Understanding: Gather insights on the customer's business to uncover what is important to them - Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations
Leverage Available Data Sources: Create, dynamically prioritize and adjust relevant territory, account and customer interaction plans - Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans
Deliver Value to Customers and Patients: Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
RequirementsThis role requires the following skills and qualifications:
- Established Network: To target Customer Group desirable.
- Cross-Functional Coordination:
- Able to Understand Changing Dynamics: Of Pharmaceutical industry.
- Market Knowledge and Network: Desirable.
- Sales in Healthcare/Pharma:
The estimated salary for this role is $120,000 - $150,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package including health insurance, retirement plan, and paid time off.
About UsNovartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. We believe that our people are our greatest asset and are dedicated to providing a workplace where everyone feels valued and supported.
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