International Sales and Customer Support Specialist

4 days ago


Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: International Customer Service Representative

We are seeking an experienced and skilled International Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for identifying and pursuing new sales opportunities in global markets, managing customer relationships, converting a targeted percentage of inbound customer inquiries into sales, and executing sales strategies.

About the Role

This role requires strong communication skills, both written and verbal, to effectively manage customer relationships and resolve issues promptly and effectively. You will also need to possess excellent negotiation skills to convert customer inquiries into sales.

Responsibilities
  • Contacting prospects to present products and services
  • Maintaining positive relations with customers and repeat business through excellent customer service
  • Converting a targeted percentage of inbound customer inquiries into sales
  • Ensuring customer satisfaction by resolving issues promptly and effectively
Requirements
  • Sales and negotiation skills
  • Experience in international markets and customer relationship management
  • Excellent communication and problem-solving skills
  • Bachelor's degree in Business, Marketing, or a related field
Preferred Qualifications
  • Skills in enhancing customer experience
  • Problem-solving and analytical skills
  • Ability to work independently and as part of a team
About Us

We offer a dynamic and supportive work environment that encourages growth and development. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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