Relationship Builder and Customer Experience Expert

3 days ago


Kannur, Kerala, India beBeeRetention Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

Customer Relationship Management Manager

Job Description:

At our organization, we are seeking an accomplished CRM Manager who will be responsible for driving customer-centric initiatives and developing strategies to foster strong relationships with clients.

Key Responsibilities:

  • Analyzing customer data to gain insights and identify areas for improvement
  • Managing CRM software and ensuring seamless integration with sales and marketing teams
  • Collaborating with project management to drive continuous improvement and optimize business processes

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or related field
  • Strong analytical skills for data analysis and insights
  • Excellent communication skills for effective customer interaction and team collaboration

Preferred Qualifications:

  • Experience in Sales and Market Segmentation
  • Familiarity with CRM platforms (WebEngage, MoEngage, etc)

What We Offer:

Our organization is committed to providing a dynamic and supportive work environment that encourages growth and development. We offer competitive compensation packages and opportunities for professional advancement.



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