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Cloud Support Specialist
2 weeks ago
Key Skills and Qualifications:
- Candidates should have at least 3+ years of experience in cloud production support.
Education Requirements:
- B. Tech, M. Tech, BCA, or MCA in Computer Science/Engineering is required.
- Graduates from any stream with a Diploma in Computer Engineering can also apply.
- Cloud certifications like Oracle, Google, Azure, or AWS are a plus.
Job Responsibilities:
- The ideal candidate will work on customer-facing tickets, follow change management processes, and resolve requests.
- He/she will be responsible for monitoring progress, collaborating with partner teams, and attending customer calls.
- A strong understanding of Oracle Cloud (OCI) and other cloud services is necessary.
- Hands-on experience with Docker, Kubernetes, and automation tools like Terraform, Python, and Shell scripting is required.
- The successful candidate should have working knowledge of Linux System Administration, GitLab CI-CD, and basic networking concepts.