General Insurance Channel Head

2 days ago


Ahmedabad, Gujarat, India ICICI Lombard Full time

About the Job:

We are looking for an experienced Agency Manager to join our team in Vadodara. As a key member of our sales team, you will be responsible for driving the growth of our agency channel and ensuring customer satisfaction.

Responsibilities
  • Recruitment and Training: Recruit, train, and develop a high-performing team of insurance agents; Mentor and coach agents to enhance their product knowledge, sales skills, and customer service abilities.
  • Sales Strategy: Develop and implement effective sales strategies to drive business growth and market penetration; Analyze market trends and customer needs to identify new opportunities and adjust sales strategies accordingly.
  • Customer Service: Prioritize customer satisfaction and ensure timely resolution of customer queries and complaints; Promote a culture of excellent customer service among the agency team.
  • Operations: Oversee day-to-day operations, including policy issuance, renewals, and claims processing; Ensure compliance with all regulatory requirements and company policies.
  • Team Management: Lead and motivate the agency team to achieve peak performance; Provide regular feedback and performance reviews to foster professional growth.

The successful candidate will have a strong background in insurance sales and distribution, with experience in motor, health, or other general insurance products. They should possess excellent communication and interpersonal skills, with the ability to build rapport and influence others.

Requirements
  • Proven track record in insurance sales and distribution.
  • Strong interpersonal and communication skills.
  • Excellent organizational and time management skills.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Bachelor's/master's degree in business, finance, marketing, or a related field.
What We Offer

We offer a competitive salary of ₹15-20 lakhs per annum, depending on experience. Additional benefits include medical insurance, retirement plan, and paid time off.



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