
Client Engagement Specialist
8 hours ago
This is a role for an enthusiastic and goal-oriented Business Relationship Manager to join our professional team.
The role involves building strong client relationships, generating leads, and supporting business growth through effective tele-calling and customer engagement strategies.
Key Responsibilities:- Handle outbound and inbound tele-calling to generate leads and build relationships with clients.
- Explain company products and services clearly to prospective customers.
- Maintain a database of customer information and track interactions for follow-ups.
- Coordinate with sales and marketing teams to achieve business targets.
- Convert leads into opportunities through effective communication and persuasion skills.
- Provide excellent after-sales support to strengthen client retention.
- Prepare daily/weekly reports of calls, leads, and conversions.
- Strong verbal communication skills with fluency in English, Hindi, and regional languages.
- Excellent listening, persuasion, and negotiation skills.
- Goal-driven, self-motivated, and able to work under targets.
- Good knowledge of CRM tools, MS Office, and reporting.
- Positive attitude and customer-centric approach.
Send your updated CV to the hiring manager.
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