HR Support Professional

6 days ago

Chennai, Tamil Nadu, India beBeeEmployeeService Full time ₹ 2,16,000 - ₹ 2,40,000
Employee Service Manager Job Description

We are looking for a dedicated professional to join our HR team as an Employee Service Manager.

This role is responsible for addressing employee queries related to payroll, HR policies, benefits, and other internal processes.

  • Act as the first point of contact for employees regarding payroll, HR policies, benefits, and internal queries.
  • Log, track, and ensure timely resolution of employee concerns.
  • Coordinate with HR, Payroll, and Finance teams to resolve issues.
  • Provide clear communication and guidance on company policies and procedures.
  • Maintain employee records with accuracy and confidentiality.
  • Support the development of FAQs, knowledge base, and employee self-service tools.
  • Escalate complex cases to senior HR team members when required.
Required Skills & Qualifications

* Bachelor's degree in Human Resources, Business Administration, or related field.

* 1+ year of experience in HR, Payroll, or Employee Services (internships or entry-level roles considered).

* Basic knowledge of labor law and payroll practices preferred.

* Strong communication skills (language proficiency required).

* Good organizational and problem-solving skills.

* Ability to maintain confidentiality and handle sensitive information.

* Proficiency with MS Office and HRIS/Payroll tools is an advantage.

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