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Conflict Resolution Specialist

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Cochin, Kerala, India beBeeConflictResolution Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Title: Conflict Resolution Specialist

HYI.AI is seeking a skilled professional to handle employee and stakeholder concerns with professionalism, discretion, and care.

This role plays a key part in maintaining a transparent, compliant, and supportive work environment.

The successful candidate will be responsible for receiving, logging, and managing all formal grievances and complaints, conducting impartial investigations, mediating between parties, and ensuring compliance with internal policies and applicable labor laws.

In this role, you'll have the opportunity to develop your conflict resolution and investigative skills, staying objective and unbiased in sensitive situations.

We're looking for someone with strong analytical and communication skills, who can identify recurring patterns and suggest process or policy improvements.

About You:

  • Bachelor's degree in HR, Law, Psychology, Business Administration, or a related field
  • 1–2 years of experience in grievance handling, employee relations, or a similar role
  • Proven conflict resolution and investigative skills
  • Ability to stay objective and unbiased in sensitive situations
  • High levels of discretion, confidentiality, and professionalism
  • Excellent written and verbal communication skills

What We Offer:

  • A collaborative and employee-focused workplace culture
  • Exposure to real-world challenges in people management
  • Opportunities for growth and development
  • A dynamic and forward-thinking organization

How to Apply:

Please submit your CV to [contact email].