
ServiceNow Practice Leader
2 weeks ago
**Job Overview:**
We are seeking an experienced and visionary professional to lead the growth of our ServiceNow practice.
The ideal candidate will have a deep understanding of the industry, trends, competition, challenges, and opportunities.
They will be responsible for driving delivery, capability building, and collaboration with sales teams.
The successful candidate will have strong leadership skills, excellent communication and networking abilities, and a high standard of integrity and confidentiality.
**Key Responsibilities:*
- Develop and grow a successful ServiceNow capability and delivery unit.
- Drive delivery of successful client implementations and improve CSS and CSAT.
- Collaborate with sales teams to create proactive client propositions and deliver reactive client propositions.
- Support marketing initiatives and contribute to thought leadership documents.
- Talent planning, acquisition, and deployment, including creating talent acquisition strategies and plans.
**Requirements:**
The ideal candidate will have:
- A minimum of 18 years of experience in IT services, with the last 2-3 years in a ServiceNow practice leader role.
- Deep understanding of the ServiceNow ecosystem, company, and product roadmap.
- Strong revenue and cost management expertise.
- Excellent communication and networking skills.
**Benefits:**
This is an exciting opportunity for a talented individual to take on a leadership role and drive growth and success in our ServiceNow practice.
**What We Offer:**
Competitive salary and benefits package.
Opportunity to work with a dynamic team and contribute to the growth and success of our business.
Professional development and career advancement opportunities.
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