Helpdesk Support Specialist

Helpdesk Support EngineerPosition SummaryYour will be part of Global Helpdesk Support to provide seamless IT support to end users based on ITIL frameworkWhat You Will Do Responsible for Global Helpdesk Support Managing escalations and SLA Handled Helpdesk Chat Support Ability to work in various shifts in 24 7 support model To Be Successful You Will Have ...

Job Title: CRM Helpdesk - Claim Processing Executive - Health Insurance Background    Location: Mumbai   Job Type: Full-time   Experience: Minimum 2 years in the Health Insurance Industry   Qualification: Graduate   Salary: ₹2.75 LPA to ₹3.24 LPA (CTC)   Job Description:   We are looking for a dedicated CRM Helpdesk - Claim Processing Executive...

As a vital member of the Sales Operations team, this role plays a crucial part in ensuring the accuracy and usability of our sales tools. Key responsibilities include timely resolution of support tickets related to Salesforce, Salesforce CPQ, Callidus CPQ, Clari, People.ai, ClosePlan, and Callidus Commissions.The ideal candidate will have at least 5+ years...

Job OverviewKey Responsibilities:Manage the IT helpdesk ticketing system to ensure timely ticket logging, resource allocation, tracking, follow-up, and resolution.Monitor adherence to defined SLAs for response and resolution times.Evaluate and escalate complex issues according to the escalation matrix and priority level.Team Supervision & Coordination:Lead...

Job Title: Advanced Finacle Support SpecialistAbout the RoleAre you a seasoned professional with expertise in Core Banking Solutions and Finacle applications? Do you have experience handling complex issues and delivering exceptional results? If so, we invite you to apply for our Advanced Finacle Support Specialist position.In this role, you will provide...

Key Responsibilities : Technical Support & Troubleshooting : Provide L2 support for Windows & Mac platforms across multiple clients and clientsite locations. Troubleshoot and resolve complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations. Utilize remote support tools to connect to end-user devices and efficiently...

Job Title: Customer Support Representative (Night Shift)Location: IndiaEmployment Type: PayrollCategory: Customer Service & IT OperationsJob SummaryWe are seeking a dedicated and customer-focused Customer Support Representative to join our India-based night-shift team. The ideal candidate will deliver exceptional service to customers via phone, email, and...

Job DescriptionJob Title: Regulatory Affairs Specialist Med/Pharma (Female)Location: RemotePosition Overview:We are seeking an experienced Regulatory Affairs professional with expertise in both pharmaceutical and medical device regulatory compliance. The role involves preparing, reviewing, and submitting regulatory documentation to global health authorities,...

Skill: Desktop Engineer Location: [Mumbai Andheri East] Employment Type: Full-Time Experience Level: Entry-Level ( 1 to 5 Years) Job OverviewWe are seeking a proactive and eager-to-learn Junior Desktop Engineer to join our IT support team. This foundational role is ideal for individuals looking to build hands-on experience in desktop management and...

Job Title: Billing Support SpecialistWe are seeking a highly organized and detail-oriented individual to join our team as a Billing Support Specialist. This role is crucial for ensuring the accuracy and completeness of all client invoices by providing meticulous support documentation.