
Quality Excellence Manager
1 week ago
Job Title: Quality Team Lead
We are seeking a seasoned Quality Team Lead to join our organization. This individual will be responsible for leading, mentoring, and motivating a team of quality analysts to achieve operational goals.
Key Responsibilities:
- Develop and implement data quality policies and validation rules.
- Monitor day-to-day activities of quality analysts to ensure adherence to SLAs, quality metrics, and client guidelines.
- Track team performance using data quality KPIs and provide actionable feedback to team members.
- Analyze complex data related to quality control processes, identifying trends, patterns, and areas for improvement.
- Communicate findings and recommendations to stakeholders through comprehensive reports and presentations.
- Promote quality excellence throughout the organization by implementing best practices and standards.
Requirements:
- Bachelor's degree in any field.
- Additional certifications in quality management (e.g., ISO 9001, Six Sigma) are desirable.
- 5+ years of experience in quality control management.
- Proven track record of delivering high-quality results.
- At least 1 year of experience in Quality supervisory role or 2 years of experience in Quality Analyst role.
Skills:
- Strong leadership and interpersonal skills.
- Excellent analytical and problem-solving abilities.
- Knowledge of quality control methodologies and tools.
- Effective communication and reporting skills.
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