Client Retention Specialist
3 weeks ago
We are seeking a highly skilled Client Retention Specialist to join our team at PeopleStrong. As a key member of our customer success group, you will be responsible for building strong relationships with our clients and driving retention strategies that meet their business goals.
Key Responsibilities- Relationship Building: Act as a trusted advisor to our clients, understanding their business objectives, and providing tailored solutions to meet their needs.
- Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell our services, collaborating closely with our sales teams to ensure seamless delivery.
- Issue Resolution: Promptly address client queries, concerns, and escalations, working in conjunction with technical teams to resolve issues efficiently.
- Account Health Tracking: Monitor and report on key account health metrics, including customer satisfaction, retention rates, and usage trends, to inform data-driven decisions.
- 3–6 years of experience in customer success, account management, or a related field within a SaaS or HR-Tech organization.
- Proficient in MS Office and project management tools.
- Excellent communication and problem-solving skills.
The estimated annual salary for this role is ₹ 12-18 lakhs, depending on qualifications and experience. Our compensation package also includes benefits such as medical insurance, retirement plans, and paid time off.
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Retention Marketing Specialist
3 weeks ago
Gurgaon, Haryana, India CashKaro Full timeCashKaro Retention Manager Job DescriptionWe are seeking a skilled Retention Marketing Specialist to join our team at CashKaro. As a key member of our marketing department, you will be responsible for developing and implementing effective retention strategies to drive revenue growth.Key Responsibilities:Develop and execute retention plans to minimize churn...
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Customer Retention Specialist
3 weeks ago
Gurgaon, Haryana, India Industrybuying Full timeAbout the Role:We are seeking a highly skilled Customer Retention Specialist to drive growth and enhance customer experiences at Industrybuying. As a key member of our team, you will be responsible for developing and executing CRM campaigns to boost customer retention, loyalty, and revenue.The ideal candidate should have experience in managing and executing...
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Customer Retention Specialist
3 weeks ago
Gurgaon, Haryana, India Industrybuying Full timeAbout the RoleIndustrybuying is seeking a highly skilled Customer Retention Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and executing CRM campaigns to drive customer retention, loyalty, and revenue through various channels. Key ResponsibilitiesDevelop and execute CRM campaigns to drive...
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User Experience Specialist
7 days ago
Gurgaon, Haryana, India PeopleStrong Full timeAbout the RoleWe are seeking a skilled User Experience Specialist to join our team at PeopleStrong. This is an exciting opportunity for you to drive growth and retention by delivering exceptional customer experiences.Key Responsibilities:Act as a trusted advisor to clients, fostering strong relationships and understanding their business goals and...
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Customer Retention and Growth Specialist
3 weeks ago
Gurgaon, Haryana, India CashKaro Full timeJob OverviewCashKaro is seeking an ambitious and results-driven Customer Retention and Growth Specialist. The ideal candidate should have 4-7 years of experience in retention management, with proven expertise in driving significant revenue or customer experience improvement via innovative strategies.Key Responsibilities:Own retention of user cohorts,...
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Client Onboarding Specialist
3 weeks ago
Gurgaon, Haryana, India Meritto Full timeAbout the JobWe are seeking a highly skilled Client Onboarding Specialist to join our team at Meritto. In this role, you will be responsible for ensuring seamless onboarding experiences for new clients, while also driving growth and retention across our existing client base.The ideal candidate will have a strong background in customer success, with...
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Retention Marketing Specialist
4 weeks ago
Gurgaon, Haryana, India CashKaro Full timeCashKaro is seeking a highly motivated and results-driven Retention Marketing Manager to join our team. About the RoleThis is an exciting opportunity for a seasoned retention expert to drive significant revenue growth and customer experience improvement through innovative strategies.The ideal candidate will have 4-7 years of experience in retention...
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Retention and Engagement Specialist
3 weeks ago
Gurgaon, Haryana, India Industrybuying Full timeAbout the RoleWe are seeking a highly skilled CRM operations lead to join our team at Industrybuying. As a key member of our operations team, you will be responsible for driving customer retention and engagement through effective CRM campaign execution.The ideal candidate will have a strong background in campaign management, data analysis, and customer...
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Customer Retention Specialist
3 weeks ago
Gurgaon, Haryana, India Harfun Full timeAbout HarfunHarfun is an e-commerce company looking for a skilled professional to lead our customer retention efforts.
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Ambitious Retention Specialist
3 weeks ago
Gurgaon, Haryana, India Harfun Full timeAbout the Role:We're looking for a Customer Engagement Strategist to join our team at HARFUN. As a key member of our marketing department, you'll be responsible for developing and executing customer retention strategies through multi-channel campaigns. This includes planning and executing email, SMS, WhatsApp, Facebook Messenger, and push notification...
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Growth and Retention Specialist
3 weeks ago
Gurgaon, Haryana, India MyOperator Full timeAbout MyOperatorWe're seeking a highly experienced Entrepreneur in Residence (EIR) to lead our customer success department at MyOperator, a leading provider in the customer experience space. The ideal candidate will have a proven track record of driving business growth and customer satisfaction.">Job Description:Strategic Development and Execution:•...
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Client Solutions Specialist
3 weeks ago
Gurgaon, Haryana, India Prudent Insurance Brokers Private Limited Full timeJob SummaryThe Prudent Insurance Brokers Private Limited is seeking a Client Solutions Specialist to provide exceptional client management and service while developing a thorough understanding of the industry. This role involves working with clients to identify potential program enhancements and improving annual wellness programming year-over-year.
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Client Service Specialist
3 weeks ago
Gurgaon, Haryana, India Prudent Insurance Brokers Private Limited Full timeJob DescriptionThe Client Service Specialist role at Prudent Insurance Brokers Private Limited involves providing exceptional client service and support to our clients.Key ResponsibilitiesDevelop and maintain excellent working relationships with clients, vendors, and internal departments.Communicate client expectations and background to assist ensure timely...
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Head of Client Acquisition and Retention
3 weeks ago
Gurgaon, Haryana, India Signature Staff Pvt. Ltd. Full timeJob DescriptionWe are looking for an experienced Business Development Manager to join our team at Signature Staff Pvt. Ltd. As a Business Development Manager, you will be responsible for identifying and pursuing new business opportunities, building relationships with clients, and driving sales growth.Key Responsibilities:- Develop a growth strategy focused...
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Senior Client Relations Specialist
3 weeks ago
Gurgaon, Haryana, India Cog Culture Full timeAbout the Role:Cog Culture is seeking a highly skilled Senior Client Relations Specialist to join our team. As a Senior Client Relations Specialist, you will be responsible for managing client relationships, understanding their needs, and ensuring client satisfaction.The ideal candidate will have excellent communication and interpersonal skills, strong...
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Digital Marketing Specialist
3 weeks ago
Gurgaon, Haryana, India EaseMyTrip Full timeAbout the RoleAt EaseMyTrip, we are seeking a highly skilled Performance Marketing Specialist to drive customer acquisition and retention through targeted advertising and strategic marketing. This individual will be responsible for creating, executing, and optimizing a comprehensive performance marketing strategy across multiple digital platforms.Key...
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Client Relationship Specialist
3 weeks ago
Gurgaon, Haryana, India Prudent Insurance Brokers Private Limited Full timeRole DescriptionAs a Client Relationship Specialist at Prudent Insurance Brokers Private Limited, you will be responsible for building and maintaining strong relationships with clients, vendors, and internal departments. You will work closely with the Sales and Account Management team to establish implementation timelines and metrics for all new accounts.Key...
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Senior Lending Specialist
4 weeks ago
Gurgaon, Haryana, India Acuity Knowledge Partners Full timeJob Title: Senior Lending Specialist - Client Onboarding About the Role:We are seeking a skilled and experienced Senior Lending Specialist to join our team in Gurgaon. As a key member of our Lending Services division, you will be responsible for client onboarding processes, ensuring smooth transitions for new clients, and maintaining expertise in WSS (Wall...
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Senior Client Liaison Specialist
3 weeks ago
Gurgaon, Haryana, India h3 Technologies, LLC Full timeWe are seeking a highly skilled and experienced Senior Client Liaison Specialist to join our team at No Broker. In this role, you will be responsible for providing exceptional client service, handling client relationships, and driving sales growth.About UsNo Broker is a leading provider of innovative real estate solutions. We are committed to delivering...
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Client Acquisition Specialist
3 weeks ago
Gurgaon, Haryana, India Progile Tech Full timeWe're looking for a highly motivated Client Acquisition Specialist to help us grow our business. As a key member of our sales team, you'll be responsible for identifying new opportunities and driving revenue growth.The estimated salary for this position is $90,000 - $125,000 per year, based on your level of experience.About the Role:You'll work closely with...