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Outbound Customer Engagement Specialist

3 weeks ago

Pune, Maharashtra, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878
Telecalling Professional

This is a full-time on-site role located in Pune, requiring daily interactions with potential and existing customers to inform them about services, answer queries, resolve issues, and maintain customer satisfaction.

Daily tasks include making outbound calls, managing customer databases, recording call details, and following up on leads. The role also involves working closely with sales and marketing teams to support business growth and achieve targets.

We are looking for an individual with strong verbal communication skills and a friendly, persuasive speaking style. Excellent customer service abilities, active listening skills, and proficiency in using telecommunication systems and CRM software are required. Basic computer knowledge and familiarity with data entry tasks are also necessary. Prior experience in telemarketing, sales, or customer service is an advantage.

The ideal candidate will possess a high school diploma or equivalent and have the ability to handle rejections gracefully while maintaining professionalism. Further education or relevant training is a plus.

We offer a dynamic work environment that values teamwork and collaboration. If you are a results-driven individual with excellent communication skills and a passion for customer service, we encourage you to apply for this exciting opportunity.