Technical Support Expert

4 days ago

Salem, Tamil Nadu, India beBeeSupport Full time ₹ 1,57,60,000 - ₹ 2,35,40,000
Job Description

We are seeking a highly skilled and experienced Support Manager to join our team. The ideal candidate will have a proven track record of providing exceptional technical and client support services, with a strong focus on efficiency and customer satisfaction.

The Support Manager will play a vital role in facilitating the delivery of high-quality support services to our clients. This includes direct management of technical and client support activities, collaboration with internal teams, and timely resolution of production issues.

Required Skills and Qualifications
  • Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve complex technical issues.
  • Proven experience in managing and prioritizing multiple tasks and projects, with a strong focus on meeting deadlines and delivering results.
  • Ability to maintain accurate records and documentation, with a strong focus on data integrity and security.
Benefits

As a Support Manager, you will have the opportunity to work with a talented and dynamic team, with access to ongoing training and development opportunities. You will also be rewarded with a competitive salary and benefits package, including health insurance, paid time off, and retirement savings.

Others

In this role, you will have the opportunity to make a real impact on our business, by helping us to deliver exceptional support services to our clients. You will also have the opportunity to develop your skills and knowledge, with ongoing training and development opportunities.

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