Key Account Manager

1 week ago

Aurangabad, Maharashtra, India beBeeRetention Full time ₹ 13,36,500 - ₹ 14,17,500

Our company seeks a proactive Customer Retention and Accounts Manager to oversee customer interactions, encourage subscription purchases, and resolve outstanding overages.

About the Role

This position involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues. The successful candidate will also track follow-ups, monitor outcomes, and generate reports on key metrics like conversions and account actions.

Responsibilities
  • Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.
  • Process orders promptly after the customer reaches out and sends purchase confirmation.
  • Coordinate account suspensions for non-response as needed, ensuring proper documentation.
  • Maintain detailed records of follow-ups and interactions.
  • Generate reports on:
  • Number of follow-ups conducted.
  • Conversion rates from trials to purchases.
  • Accounts suspended due to non-response.
Requirements
  • Advanced knowledge of Microsoft Excel software.
  • BASIC knowledge of Microsoft Word.
  • Analytical skills to track performance metrics and improve processes.
  • Organized and detail-oriented with the ability to meet deadlines.
  • Problem Solving ability.
  • Experience in customer service.
  • Strong communication and negotiation skills.
  • Proficiency with CRM systems like Salesforce.
  • Experience in Zendesk.

We are looking for a team player who is organized, analytical, and able to work independently with minimal supervision. The ideal candidate will have strong communication and problem-solving skills, and be proficient in CRM systems.

  • Key Account Business Developer

    7 days ago

    Aurangabad, Maharashtra, India beBeeAccount Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: Key Account Business DeveloperAs a key account business developer, you will be responsible for growing and maintaining our most valuable client relationships.This is an exciting opportunity to join our team and drive revenue growth through strategic planning and execution.Key Responsibilities:Develop and implement account plans to achieve sales...

  • Key Account Strategist

    6 days ago

    Aurangabad, Maharashtra, India beBeeMarketing Full time ₹ 40,00,000 - ₹ 55,00,000

    Job Title: Client Servicing ManagerWe are looking for an experienced professional to lead our client servicing team. As a seasoned Client Servicing Manager, you will be responsible for managing top-tier client relationships and leading the execution of strategic digital campaigns.This role is ideal for individuals with a strong background in account...

  • Accounts Payable Manager

    7 days ago

    Aurangabad, Maharashtra, India beBeePayable Full time ₹ 18,00,000 - ₹ 27,00,000

    Job Title: Head of Accounts Payable ManagementWe are seeking a seasoned finance professional to lead our accounts payable team and oversee the entire payment lifecycle. As Head of Accounts Payable Management, you will be responsible for ensuring timely and accurate processing of payments, vendor invoices, and expense reports.Key Responsibilities:Develop,...

  • U.S. Accounting Manager

    1 week ago

    Aurangabad, Maharashtra, India Integrated Resources, Inc ( IRI ) Full time

    Role-US Accounting ManagerLocation- Ahmedabad (Local only)Exp.-8+ Years Experience in U.S. AccountingKey Responsibilities:Lead and manage the Timesheet & Billing teamProcess timesheets and generate invoices (VMO & NVMO consultants)Prepare monthly hours and sales reportsCoordinate with Payroll, Audit, and Assignment teamsManage and submit miscellaneous...

  • Key Financial Decision Maker

    3 days ago

    Aurangabad, Maharashtra, India beBeeFinancialAnalyst Full time ₹ 18,00,000 - ₹ 25,00,000

    Job DescriptionThe role of a financial analyst is crucial in ensuring the smooth operation of our financial systems. This involves preparing and reviewing management information, accounting, and handling respective line items of profit and loss reporting.This includes:Preparing and reviewing management information, accounting, and handling respective line...

  • Key Operations Manager

    1 week ago

    Aurangabad, Maharashtra, India beBeeHealthcare Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Title: Key Operations ManagerThe role of the Key Operations Manager plays a pivotal part in ensuring seamless operations management.This full-time on-site position is responsible for day-to-day tasks such as managing operations, possessing analytical skills, team leadership, financial planning, and customer service.The ideal candidate should...

  • Senior Account Relationship Manager

    1 day ago

    Aurangabad, Maharashtra, India beBeeClient Full time ₹ 40,00,000 - ₹ 80,00,000

    Job OpportunityWe are seeking an experienced associate to manage client relationships and oversee account servicing.Key Responsibilities:Assist with client account management to ensure campaign delivery success and high client satisfaction.Create social media content calendars, reports, and ORM strategies to drive results.Collaborate with cross-functional...

  • Senior Account Partnership Manager

    6 days ago

    Aurangabad, Maharashtra, India beBeeRelationship Full time ₹ 15,00,000 - ₹ 25,00,000

    About the RoleWe're seeking a seasoned relationship manager to lead strategic partnerships with key clients across various industries. You'll oversee campaign execution, collaborate with internal teams, and drive business growth through innovative solutions.Key Responsibilities:Develop and manage client relationships, ensuring alignment with their...

  • Cost & Management Accountant

    3 weeks ago

    Aurangabad, Maharashtra, India Agile Technology Solutions Full time

    Company Description: Indian MNC Company Manufacturing Cutting Tools. Role Description. This is a full-time on-site role for a Cost & Management Accountant, located in Aurangabad. The Cost & Management Accountant will be responsible for preparing, analyzing, and maintaining financial.. Proficiency in Product Costing, Audit costing, MIS, Budgeting etc. Exp 5-7...

  • Assistant Manager Finance Account

    4 days ago

    Aurangabad, Maharashtra, India The Job Factory Full time ₹ 5,00,000 - ₹ 6,00,000 per year

    Assistant Manager – Accounts & FinanceDepartment:Accounts & FinanceReporting To:Finance Manager / Managing DirectorLocation:Waluj, Chh. Sambhajinagar (Aurangabad)Compensation:₹5,00,000 – ₹6,00,000 per annumWorking Mode:On-site, 5-day working (Monday to Friday)Job PurposeTo manage and oversee day-to-day accounts and finance operations, ensure...