
Key Account Strategist
6 days ago
We are looking for an experienced professional to lead our client servicing team. As a seasoned Client Servicing Manager, you will be responsible for managing top-tier client relationships and leading the execution of strategic digital campaigns.
This role is ideal for individuals with a strong background in account management, who can demonstrate a proven ability to manage high-stakes clients and complex campaigns. You will work closely with internal teams to drive campaign execution, ensure project timelines and budgets are met, and deliver strategic guidance to clients.
The successful candidate will have excellent communication and interpersonal skills, with the ability to maintain high levels of client satisfaction through clear communication, transparency, and timely delivery. If you are a motivated and results-driven individual with a passion for delivering exceptional client experiences, we would love to hear from you.
- Main Responsibilities:
- Act as the primary liaison for key clients, nurturing strong and lasting partnerships.
- Gain a thorough understanding of each client's business goals, target audience, and market positioning.
- Maintain high levels of client satisfaction through clear communication, transparency, and timely delivery.
- Lead the full lifecycle of campaigns—from brief to brainstorm, from strategy to reporting.
- Work cross-functionally with internal teams (creative, content, influencer, media, performance) to drive execution.
- Ensure project timelines, budgets, and quality standards are met without compromise.
- Requirements:
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Minimum 2+ years of account management experience in a digital/creative agency.
- Proven ability to manage high-stakes clients and complex campaigns.
- Solid understanding of digital marketing, content creation, performance media, and influencer strategy.
- Strong verbal and written communication skills with client-facing polish.
- Proficiency in tools like Google Workspace, MS Office, Meta Ads Manager, Google Analytics, and project trackers.
- Ability to handle multiple projects, teams, and deadlines simultaneously with composure and clarity.
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