
Senior HR Operations Manager
1 day ago
The HR and Payroll Specialist plays a vital role in delivering high-quality, results-driven HR operational support across the employee lifecycle. This role serves as the primary point of contact for HR-related inquiries, providing accurate, timely, and efficient administrative support to employees and managers.
This position supports a range of HR processes, including payroll, onboarding, employee records management, benefits administration, data reporting, and compliance. The specialist must have strong organizational and time management skills to effectively manage multiple tasks and deadlines.
Duties and Responsibilities:- Employee Records Management:
- Maintain accuracy, completeness, and security of employee files (digital and physical)
- Manage documents such as contracts, personal information, performance reviews, and disciplinary records
- Onboarding & Offboarding:
- Prepare employment contracts and new hire paperwork
- Oversee offboarding logistics, including final settlements and record archiving
- Coordinate with internal teams to ensure smooth onboarding
- Payroll Processing Oversight:
- Manage end-to-end payroll processing for employees, ensuring compliance with labor laws
- Act as the primary point of contact for payroll-related inquiries and issues
- Coordinate with external providers and internal teams to resolve discrepancies
- Compensation & Benefits:
- Administer employee benefits, including health insurance, leave tracking, and other programs
- Track absences, PTOs, and vacation days
- HR System Management:
- Oversee the HR Information System (HRIS) platform to ensure clean data, strong system integrity, and optimal usage
- Cross-Department Liaison:
- Serve as the bridge between HR and Accounting departments for payroll and employee records management
- Compliance & Reporting:
- Create and deliver HR reports for internal stakeholders
- General HR Support:
- Provide day-to-day administrative support to the wider HR team
- Bachelor's degree in Business Administration or a related field
- At least 3 years of experience in HR administration, with a solid background in payroll processing
- Strong understanding of managing employee contracts, files, and HR platforms
- Attention to detail and process-driven approach
- Discreet and trustworthy with sensitive data handling
- Tech-savviness and confidence working with digital tools
- Excellent time management and organization skills
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