SLA Management Specialist

Job Title: Technical Service Desk Specialist We are seeking a highly skilled and motivated individual to join our team as a Technical Service Desk Specialist. This role is responsible for providing technical support to customers with complex solutions and complex SLA requirements in a 24/7 shift-based working environment. Key Responsibilities: Initiate...

XPO India Shared Services Position Title Specialist AP Division Organization FSS Location Pune XPO India Shared Services Reports to Manager AP Overview Role of an Accounts Payable specialist is to provide financial and administrative support for the organization Accounts Payable specialist verify invoices process payments and reconcile...

Job Title: Service Management SpecialistHSBC is seeking an experienced professional to join our team as a Service Management Specialist. This role will involve ensuring timely resolution of incidents and service requests, monitoring system performance, and implementing proactive measures to prevent outages.Key Responsibilities:Ensure timely resolution of...

Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.Job title:Executive - Customer ManagementJob Description:Deliver timely and efficient support according to customer requirements and SLAResponsible for the care, accuracy, confidentiality, security and maintenance of informationAdhere to...

Job Title: IT Service Delivery SpecialistThis role involves resolving, maintaining and managing client software, hardware and network issues as per defined SLAs to ensure customer satisfaction.Key Responsibilities:Timely response to all tickets raised by the end-user.Solutioning service requests while adhering to quality parameters.Maintain a check on the...

Job DescriptionOIM Development and Troubleshooting SpecialistMain Responsibilities:Analyze and resolve production incidents within SLA parameters.Collaborate with teams to develop and implement efficient process improvements.Conduct routine tasks for deployment and release management.Design and maintain Standard Operation Procedures in SharePoint.Engage in...

Procurement Operations Specialist RoleThe Procurement Operations Specialist will be responsible for converting purchase requisitions to purchase orders within the procurement service center, adhering to established procedures and guidelines.Main Responsibilities:Key Performance Indicators (KPIs):Collaborate with buyers to resolve discrepancies in purchase...

Job Title: Procurement SpecialistRole OverviewWe are seeking a highly skilled and experienced Procurement Specialist to join our team. As a key member of our procurement function, you will be responsible for performing procurement activities in adherence to established procedures and guidelines.Key Responsibilities:Procurement Operations: Process and manage...

Procurement Operations SpecialistAs a Procurement Operations Specialist, you will be responsible for performing PR to PO conversion tasks within the Procurement SSC vertical. This role requires adherence to established procedures and guidelines.Perform PR to PO conversion tasks with precision and accuracy.Foster collaboration with Buyers to resolve gaps in...

Job Roles & ResponsibilitiesDevelop and execute innovative strategies to improve and secure business delivery.Able to establish pilot A/R process and devise strategy to improve collections.Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection.Strong understanding of all downstream revenue cycle offices i.e....