
Business Development Contact
1 week ago
This is a full-time on-site role responsible for making outbound calls to potential customers, providing detailed information about our travel packages, answering customer inquiries, and handling bookings. Day-to-day tasks include following up on leads, maintaining customer databases, and ensuring customer satisfaction through professional communication and problem-solving.
Key Responsibilities:
- Making outbound calls to potential customers
- Providing detailed information about our travel packages
- Answering customer inquiries
- Handling bookings
- FOLLOWING UP ON LEADS
- MAINTAINING CUSTOMER DATABASES
Requirements:
- EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS IN TAMIL, ENGLISH AND HINDI
- Experience with customer service and outbound calling
- Strong persuasion and negotiation skills
- Proficiency in using CRM software and maintaining customer databases
- Ability to understand the nature of work
- Ability to work independently and as part of a team
- High school diploma or equivalent; a degree in Business Administration or a related field is a plus
- Experience in the travel and tourism industry is beneficial
- Problem-solving skills and a customer-focused and polite attitude
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