Partner Ecosystem Manager

3 days ago

Jaipur, Rajasthan, India beBeeOperations Full time ₹ 11,28,599 - ₹ 15,77,084
Job Title

We are seeking a highly skilled Channel Operations Manager to support our NextWave partner program.

The successful candidate will provide broad-based operational support, particularly by responding to inbound requests from channel partners and internal partner ecosystem stakeholders.

Key Responsibilities
  • Provide operational support to the NextWave partner program
  • Respond to inbound requests from channel partners and internal stakeholders
  • Lead and support the defining, implementation, and enablement of business process improvements
  • Initiate and establish strong trusted partnerships with key stakeholders at all levels in the organization
Requirements
  • 10+ years of relevant experience managing high-volume cases using an email-based ticketing system or similar
  • Strong customer service skills and attention to detail
  • Effective communicator with solid verbal, written, and presentation skills for all levels in the organization
  • Experience collaborating with cross-functional teams
  • Experience with G-suite (Sheets, Docs, Slides), ServiceNow, and SFDC (sales hygiene, reporting, maintenance)
Benefits

Our employees work in a fast-paced environment, value ongoing learning, and respect each employee as a unique individual. We offer flexible working arrangements and prioritize collaboration and in-person interactions.

Additional Information

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with potential customers.

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