Contact Center Technology Specialist

Contact Center Technology EngineerOur Technology team is the backbone of our company constantly creating testing learning and iterating to better meet the needs of our customers If you thrive in a fast-paced ideas-led environment youre in the right place This role is eligible for our hybrid work model Two days in-office Why this jobs a big deal This...

Contact Center Architect JobWe are seeking a skilled Contact Center Architect to design and implement scalable contact center solutions using Amazon Connect.This role involves integrating Amazon Connect with AWS services and external systems, providing best practices for architecture, security, and cost optimization.

Position Summary: We are seeking a German Speaking Specialist with 1–3 years of experience in voice-based customer support to join our dynamic Contact Centre team. The ideal candidate will possess strong communication skills in both German (B2 level or higher) and English, with a demonstrated ability to manage customer interactions across voice, email,...

Senior Voice EngineerWe are seeking a highly skilled Senior Voice Engineer to join our team. In this role, you will be responsible for designing and implementing robust voice solutions that support scalable, resilient, and high-performing contact center environments.Requirements:Design architecture and analyze business requirements to create detailed design...

Job Title: HR Business Partner - Contact Center Leadership Role.Description: As an HR Business Partner, you will play a key role in leading the Contact Center Vertical. This involves driving business outcomes through strategic people management practices, fostering collaboration between HR and business stakeholders, and ensuring alignment with organizational...

Job Title:We are seeking a skilled professional with expertise in Genesys Cloud and AWS Connect to join our team.Key Responsibilities:Optimize customer journeys through innovative UI/UX solutions and process improvements.Develop and implement customer experience strategies using contact centre technologies.Map, analyze, and improve customer journeys using...

Job Title: Data Center Operations SpecialistAbout the RoleWe are seeking a highly skilled and experienced Data Center Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our data center.Key ResponsibilitiesMonitor and maintain data center operations to ensure optimal...

Company OverviewSir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-specialty tertiary care hospital that excels in various medical disciplines, from cardiac to neurosciences. Strategically located in Mumbai, Maharashtra, it adheres to international standards and is renowned for its cutting-edge medical technology and commitment to...

Job Title: Center ManagerThe role of the Center Manager is to oversee and direct the day-to-day operations of a designated center, ensuring optimal performance and efficiency.Key Responsibilities:Manage and coordinate the center's sales team, as well as their respective responsibilities.Serve as the primary point of contact between the center and various...

Network Engineer - Data Center SpecialistWe are seeking a skilled Network Engineer to join our team as a Data Center Specialist. This role involves designing, implementing, and maintaining high-performance network infrastructure for our global operations.Key Responsibilities:Lead and resolve critical network incidentsPlan, execute, and maintain data center...