Critical Incident Resolution Specialist

Job Description:This role oversees critical incidents impacting clients on production or financial environments.The Incumbent will lead incident management, coordinating action plans, ETAs, and follow-ups to accelerate recovery and mitigate business impact.Main duties include:Coordination and management of incident management process activitiesEscalation of...

Job Title: Incident Resolution SpecialistAbout the Role:We are seeking a highly skilled Incident Resolution Specialist to join our team at Jio. The ideal candidate will have 7-13 years of experience in telecom/retail incident management, with a strong understanding of IT infrastructure and application-level operations.Key Responsibilities:Manage and resolve...

About the RoleNTT DATA is seeking an experienced Cloud Managed Services Engineer (L1) to join our team. As a Cloud Managed Services Engineer (L1), you will be responsible for providing proactive support and monitoring services for clients' cloud-based environments.Key Responsibilities:Monitor client infrastructure and solutions to identify potential...

Job DescriptionAstellas Pharma Inc., a global pharmaceutical company, is seeking an experienced Cybersecurity Incident Response Specialist to join its team. As a critical member of the security operations team, this individual will be responsible for the use of incident and problem management processes, establishing control and direction of various incidents...

Company OverviewJio, a leading technology company, is seeking an experienced Major Incident Manager to join our team. As a global player in the tech industry, we provide cutting-edge services and solutions to our clients.SalaryThe estimated annual salary for this role is ₹25,00,000 - ₹40,00,000, depending on experience and qualifications.Job...

OverviewNTT DATA is a leading global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success.Job SummaryThe Networking Managed Services Engineer (L1) provides first-line support for standard and low complexity incidents and service...

Astellas Pharma Inc. is seeking an Incident Response Manager to join our team. As an Incident Response Manager, you will be responsible for managing and resolving IT incidents in a timely and effective manner, ensuring minimal disruption to our services. The ideal candidate will have experience in incident management and problem solving, with a focus on...

Dispute Resolution Specialist Job Description As a Dispute Resolution Specialist, you will be responsible for resolving customer disputes related to invoiced shipments. Your primary goal is to understand the root cause of the dispute and implement corrective measures to prevent similar issues in the future. Key Responsibilities:Analyze customer disputes...

Job OverviewMaersk is a leading global container shipping company seeking a highly skilled Dispute Resolution Specialist to join its team. The successful candidate will play a critical role in resolving disputes related to LnS (Less than Container Load) shipments, ensuring timely and efficient resolution of customer complaints.As a key member of the Supply...

MedicalCritical Care Specialist:Opportunity for Critical Care Specialist at Hinduja Hospital in MahimQualification and Experience:1) MBBS+MD/ DNB in Medicine/ Respiratory medicine/ Pulmonology/ Anaesthesia/ Emergency Medicine/IDCCM2) MBBS+Diploma in Anaesthesia/DTCDFreshers can also apply.

Job SummaryWe are seeking a highly skilled Senior Cybersecurity Incident Response Specialist to join our team at Sutherland. As a key member of our Information Security Incident Management team, you will play a critical role in monitoring, detecting, and responding to security incidents.About the RoleThis is an exciting opportunity for an experienced...

About the RoleNTT DATA is seeking a highly motivated and skilled Security Operations Engineer to join our team. As an Incident Response Specialist, you will be responsible for providing first-line support for standard and low-complexity incidents and service requests.Job Responsibilities:Monitor client infrastructure and solutions to identify potential...

About Tejas NetworksWe are a leading provider of networking products and solutions, empowering our customers to deliver high-speed data and voice services. Our innovative technologies enable us to stay ahead of the curve, providing our customers with cutting-edge solutions that meet their evolving needs.Job OverviewWe are seeking an exceptional Chief Network...

As a Dispute Resolution Specialist at Maersk, you will play a crucial role in managing processes related to global disputes. Your primary responsibility will be to analyze disputes received from customers, understand the root cause, and help resolve them efficiently.Key responsibilities include:Analysis of disputes received from customersUnderstanding the...

About the RoleThis role is part of NTT DATA's Global Cybersecurity Incident Response Team, working 24/7 on rotational shifts to facilitate problem resolution and mentoring.Key Responsibilities:Work with the CSIRT team to detect and monitor escalated threats and suspicious activity.Perform operational security tasks such as performance and availability...

About the RoleWe are seeking an experienced Application Support Manager to lead our 24/7 service desk and application support/incident management team in the Mumbai Metropolitan Region. The successful candidate will oversee incident management processes for payment applications, ensuring timely identification, prioritization, and resolution.Key...

Job Purpose At DBS Bank, we are seeking a highly skilled and dedicated individual to join our team as a Service Resolution Specialist. In this role, you will be responsible for handling customer escalations and addressing grievances raised by customers through various channels. Key Accountabilities Ensure escalated complaints received through all...

Job Title: Escalation ManagerAs a key member of our Global Customer Support team, the Escalation Manager plays a pivotal role in handling critical situations that require a higher level of attention and expertise. This individual will oversee the escalation triage process, working collaboratively with various internal teams to address and resolve complex...

Astellas Pharma Inc. Job DescriptionJob Title: Incident Response ManagerAstellas Pharma Inc. is a global pharmaceutical company committed to developing innovative therapies for patients. We are seeking an experienced Incident Response Manager to join our team.Key Responsibilities:Monitor and respond to IT incidents reported by users, systems, or automated...

About UsVLaunchU is a dynamic organization seeking an exceptional customer champion to join our team.Job SummaryWe are looking for a skilled Customer Service Advocate - Email Resolution Specialist to resolve customer queries arising through emails and occasional phone interactions.Key ResponsibilitiesThe ideal candidate will have excellent communication...