HR Operations Manager
3 weeks ago
Job Overview
We are seeking an experienced HR Operations Manager to join our team at Labcorp. In this role, you will be responsible for managing the day-to-day operations of the HR technical team and ensuring the smooth functioning of our HR systems.
About the Job
The ideal candidate will have a strong background in HR technology, with experience working with Workday HCM and ServiceNow. You will be responsible for troubleshooting issues, managing workflows, and providing support to HR system-related inquiries. Additionally, you will work closely with functional and technical project teams to assess business needs and translate those needs into system specifications.
Responsibilities
- Manage the day-to-day operations of the HR technical team, including enhancement request intake and troubleshooting issues via ServiceNow.
- Provide support for HR system-related inquiries, issue resolution, and transactional activities.
- Work closely with functional and technical project teams to assess business needs and translate those needs into system specifications.
- Track key delivery metrics to provide reporting on current state, project status, resource utilization, system adoption, and roadmap progress.
- Conduct regular audits on key HR data points and continuously seek opportunities for new audits that improve data integrity and meet the changing needs of the organization.
- Develop, optimize, and manage Workday HR master data framework, governance, integrity, audit, and drive the quality of Master HR Data.
Requirements
- Bachelor's degree in Computer Science, Management of Information Systems, Business Administration, HR or related field or equivalent experience required.
- 5+ years supporting Workday suite and systems modules (benefits, compensation, recruiting, performance management, help desk/service center, etc.) with deep knowledge of Workday HCM.
- Proven experience in leading teams executing data operations and comfortable discussing data-related issues with senior leadership.
Salary and Benefits
The estimated salary for this position is $120,000 - $160,000 per year, depending on experience. Additionally, Labcorp offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
How to Apply
If you are a motivated and experienced HR professional looking for a new challenge, please submit your resume and cover letter for consideration.
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