Technical Support Specialist

2 days ago

Navi Mumbai, Maharashtra, India beBeeCustomerservice Full time ₹ 4,00,000 - ₹ 8,00,000

Job Overview

  • We are seeking an individual to provide top-notch customer service across various shifts, ensuring a high level of customer satisfaction.
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Key Responsibilities:

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  • Provide excellent customer service across multiple shifts (morning, afternoon, night) at two locations.">
  • Collaborate with internal teams to resolve issues and escalate when necessary.">
  • Maintain accurate records of customer interactions and follow-up actions.">
  • Adapt to flexible shift timings and maintain consistent performance.">
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Required Skills and Qualifications:

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  • Preferably have experience working on iSeries (AS/400 Server) platforms such as IBM AS/400.">
  • Excellent communication and problem-solving skills.">
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Benefits:

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  2. Opportunity to work in a dynamic environment.">
  3. Professional growth and development opportunities.">
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Others:

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  • Ability to adapt to changing circumstances.">
  • Strong team player with good interpersonal skills.">
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Note:

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">This job description is not intended to be a comprehensive list of the duties or responsibilities required of this role. The incumbent may be asked to perform other tasks or projects that are not listed here.">

Keyword: CustomerService

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