Technical Support Specialist

3 days ago


Navi Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 6,00,000
Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team.

The ideal candidate will provide top-notch support while effectively communicating and assisting customers through various channels.

To excel in this role, candidates must possess strong analytical skills to identify problems and concerns, resolve tickets efficiently, and maintain high-quality standards for all customer interactions and issue resolutions.

Additionally, successful candidates should have at least one year of experience in International Technical Support with excellent communication skills.

Candidates must also demonstrate a good knowledge of networking principles and hold any graduate degree.

Key Responsibilities
  • Analyze customer-reported information to identify issues and concerns.
  • Provide efficient solutions to customer queries.
  • Maintain high-quality standards for all customer interactions and issue resolutions.
Requirements
  • Bachelor's degree in Computer Science or related field.
  • At least one year of experience in International Technical Support.
  • Excellent communication and interpersonal skills.
  • Good knowledge of networking principles.


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