Customer Service Resolution Specialist

1 week ago


Malappuram, Kerala, India beBeeSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000
Technical Support Expert

The Technical Support Expert role is a vital position in the organization, serving as the primary point of contact for users experiencing technical issues.

This position involves handling and resolving multiple customer support activities, including receiving incoming calls, chats, emails & tickets to provide end-to-end technical and general support resolution to the user.

The ideal candidate will be proficient in French and English, willing to work in rotational shifts, and possess an appreciation for process and documentation.



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