Customer Order Service Specialist

Order Management Specialist">This is a critical role responsible for the effective management and operation of order-related activities.">Key Responsibilities:">Coordinate weekly ordering processes by creating Purchase Orders for Replenishment and Non-replenishment orders. Analyze demand and forecast data to identify exceptions/outliers and report to...

Job Title: Senior IBM Sterling Order Management SpecialistThe role of a senior specialist in order management involves implementing and customizing the IBM Sterling Order Management (OMS) system for clients. This requires close collaboration with cross-functional teams to ensure timely and accurate delivery of solutions.Key Responsibilities:

Immerse yourself in the world of customer service as a Customer Support Specialist. This pivotal role demands exceptional interpersonal skills, technical acumen, and an unwavering commitment to delivering outstanding results.Key Responsibilities:Effectively address diverse customer inquiries across multiple platformsMonitor shipments daily to guarantee...

Job Title: Customer Service SpecialistAbout Us:We are a luxury jewelry brand renowned for our exquisite craftsmanship and timeless elegance. Our legacy spans over 40 years, blending tradition with contemporary artistry to offer finely crafted pieces that celebrate heritage and sophistication.Working Model:OnsiteLocation:Walkeshwar, MumbaiDays:Monday -...

Monitor incoming customer orders in real-time via the order management system.Track the order progress from placement to delivery.Identify and escalate delayed, stuck, or canceled orders.Coordinate with restaurants and delivery personnel to ensure smooth order fulfillment.Call customers to confirm order details, resolve issues, or update them about...

Customer Support Respond to customer inquiries via phone email and chat Provide accurate information about products services and orders Resolve customer issues complaints or requests ensuring customer satisfaction Follow up with customers to ensure issues are fully resolved and feedback is collected Vendor Support Act as the main point...

Client Service SpecialistJob Summary:We are seeking a Client Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service and ensuring the smooth operation of our center.

Customer Service RepresentativeWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. As the first point of contact for client interactions, you will be responsible for handling inquiries, resolving issues, and providing end-to-end support.Key Responsibilities:Respond to customer queries via...

Customer Engagement LeadThis is a proactive role that involves managing customer interactions, fostering subscription growth and addressing outstanding issues. As a Customer Retention Specialist, you will be responsible for contacting customers whose trials have expired, facilitating purchases, processing orders, and resolving account concerns.Advanced...

We are seeking a proactive customer retention and accounts specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.Advanced knowledge of Microsoft Excel software is required for effective tracking of performance metrics and improvement of processes.Beyond basic Microsoft Word proficiency, strong...