
Customer Engagement Lead
3 days ago
This is a proactive role that involves managing customer interactions, fostering subscription growth and addressing outstanding issues. As a Customer Retention Specialist, you will be responsible for contacting customers whose trials have expired, facilitating purchases, processing orders, and resolving account concerns.
- Advanced analytical skills to track performance metrics and optimize processes
- Organized and detail-oriented with the ability to meet deadlines
- Problem-solving ability with experience in customer service
- Strong communication and negotiation skills
- Proficiency with CRM systems like Salesforce
- Experience in Zendesk
- Contact customers to resolve overages or encourage subscription renewals post-trial expiration
- Process orders promptly after the customer reaches out with purchase confirmation
- Maintain detailed records of follow-ups and interactions
- Generate reports on key metrics such as conversions and account actions
We foster a progressive culture, creativity, and flexibility in our work environment. We use cutting-edge technologies to stay ahead and respect diversity in all aspects.
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Customer Engagement Specialist
6 days ago
Malappuram, Kerala, India beBeeCommunication Full time ₹ 24,00,000 - ₹ 48,00,000Job Title: Customer Engagement SpecialistWe are seeking a skilled and motivated Customer Engagement Specialist to join our team.This role involves engaging with warm leads and scheduling appointments for licensed insurance professionals.The ideal candidate will have excellent communication skills, strong phone presence, and the ability to stay positive on...
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Customer Engagement Specialist
3 days ago
Malappuram, Kerala, India beBeeRelationship Full time ₹ 6,00,000 - ₹ 8,00,000Customer Engagement SpecialistHiring Customer Engagement Specialist – Our Affordable Housing ProjectThe ideal candidate will serve as the primary point of contact for customers, handling inquiries and providing accurate resolutions.A key responsibility will be to build and maintain strong relationships with customers, ensuring high satisfaction levels.This...
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Customer Engagement Specialist
5 days ago
Malappuram, Kerala, India beBeeBraze Full time ₹ 8,00,000 - ₹ 15,00,000Job Overview:We are seeking a skilled professional to implement and optimize customer engagement campaigns using the Braze platform.Key Responsibilities:Develop, configure, and maintain campaigns in Braze using Liquid templating and CanvasIntegrate Braze with backend systems via REST APIs, Webhooks, and SDKsImplement event tracking, user attributes, and...
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Customer Service Operations Lead
3 days ago
Malappuram, Kerala, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000We are seeking a proactive and experienced Operations Manager to oversee the day-to-day operations of our BLENDED PROCESS. The ideal candidate will manage high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT,...
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Digital Engagement Specialist
4 days ago
Malappuram, Kerala, India beBeeDigitalEngagement Full time ₹ 8,00,000 - ₹ 10,00,000About Our RoleWe are seeking a highly skilled and creative professional to join our team as a Digital Engagement Specialist. In this role, you will be responsible for managing and optimizing our digital presence across various social media channels.Key Responsibilities:Develop and implement content strategies to engage our audience and drive online...
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Malappuram, Kerala, India beBeeCareer Full time ₹ 10,00,000 - ₹ 20,00,000Growth Strategy Intern\As a growth strategy intern, you will play a key role in developing and executing strategies to expand our reach in schools and colleges.Key Responsibilities:\\Develop and execute comprehensive growth plans to increase student acquisition and engagement.\Lead and manage student ambassador recruitment and community programs.\Collaborate...
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Candidate Engagement Specialist
1 week ago
Malappuram, Kerala, India beBeeCommunication Full time ₹ 2,50,000 - ₹ 5,00,000Job Title: Candidate Engagement SpecialistWe are seeking an accomplished and enthusiastic communicator to engage with candidates via phone calls and WhatsApp.The ideal candidate will be able to build rapport quickly, provide information clearly, and represent the company's brand with professionalism and warmth.Main Responsibilities:Initiate and manage...
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Sales Lead Generator
2 days ago
Malappuram, Kerala, India beBeetelecaller Full time ₹ 4,00,000 - ₹ 8,00,000We are seeking a motivated professional to join our team in generating high-quality leads for interior designers and architects.The ideal candidate will be responsible for several key tasks:Calling and verifying incoming leads, engaging professionally with prospects over the phone, explaining basic services to interested leads, scheduling appointments...
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Strategic Sales Engagement Specialist
3 days ago
Malappuram, Kerala, India beBeeSourcing Full time ₹ 45,00,000 - ₹ 90,00,000Job Title:Sales Manager SourcingJob Description:Key Responsibilities:Maintain active relationships with defined partners ensuring asset usage business updates and participation in active mandates.Drive project awareness among partners via structured training camps one-on-one briefings and digital sales kit dissemination brochures WhatsApp creatives explainer...
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IT Audit Lead
3 days ago
Malappuram, Kerala, India beBeeAuditor Full time ₹ 18,00,000 - ₹ 25,00,000Job OverviewA senior IT professional is sought to lead audits and assurance engagements in various industries. The ideal candidate will possess extensive experience in IT audit, risk, and control assurance.The successful applicant will have a strong background in executing and delivering audits, as well as prior experience in client-facing roles and business...