International Customer Service Specialist

1 week ago


Malappuram, Kerala, India beBeeCustomerFocused Full time ₹ 31,50,000 - ₹ 42,00,000

We are seeking a customer-focused professional to handle international customer calls with professionalism and efficiency.

Key Responsibilities:
  • Efficiently handle international customer calls and provide appropriate solutions.
  • Understand customer needs and troubleshoot issues, escalating complex problems when necessary.
  • Maintain accurate records of interactions and meet performance targets for customer satisfaction, call handling time, and resolution.

The selected candidate will be responsible for following established protocols and maintaining high-quality standards. A strong understanding of customer needs and effective communication skills are essential for success in this role.

This position requires the ability to work independently, think critically, and make informed decisions in a fast-paced environment. If you possess excellent communication skills and a customer-centric approach, we encourage you to apply for this challenging opportunity.

We offer a dynamic work environment where you can utilize your skills to deliver exceptional results. As a Technical Support Executive-International, you will have the opportunity to work on diverse projects, develop your expertise, and contribute to the growth of our organization.

Required Skills and Qualifications:
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong customer service skills and a customer-centric approach
Benefits:
  • Flexible work arrangements
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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