Customer Support Specialist

1 week ago

Bhavnagar, Gujarat, India beBeeSupport Full time ₹ 5,00,000 - ₹ 7,50,000
Customer Support Professional

This is a role for individuals with exceptional communication skills, able to work in a dynamic and fast-paced environment, providing top-notch support to customers across multiple languages.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat, offering solutions to their issues in English, Hindi, Kannada, and other Indian regional languages as needed.
  • Utilize analytical skills to identify and resolve customer complaints in a timely and professional manner.
  • Work collaboratively and independently to achieve project goals and objectives.
  • Participate in ongoing training and development to enhance language proficiency, product knowledge, and technical skills.
Requirements
  • Bachelor's degree from an accredited institution or equivalent experience.
  • Minimum 1 year of experience in a customer service domain or equivalent freshers with good language competency.
  • Excellent verbal and written communication skills in English, Hindi, and Kannada.
  • Basic knowledge of MS Excel.
Benefits

This is an excellent opportunity to develop your skills and advance your career in a customer-centric organization.

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